Wellness Team Leader (Vitamins & Beauty)

Nature's Fare Markets • Kelowna, BC

9d • Onsite

About The Position

Alongside the Wellness Manager, the Wellness Team Leader will be responsible for the overall appearance, efficiency, and profitability of the wellness area. This includes ensuring a clean and well-stocked department, maintaining stock levels, and placing orders that represent the department’s needs. The role also involves working with the Corporate Purchaser to leverage all deals, specials, and other incentives. In the absence of the Wellness Manager, the Team Leader will manage all aspects of the department with the support of the Store Manager and wellness team members.

Requirements

• A passion for organic food and natural medicine and love of the retail and grocery industry
• Strong, effective leadership abilities
• Excellent communication skills
• Outstanding interpersonal and customer service skills and the ability to set the standards for customer service in the Vitamins department
• Strong problem solving, and decision-making skills
• An eye for merchandising and the ability to assist in managing inventory
• High energy with the ability to work in a fast-paced environment
• Ability and desire to lead by example and create a positive, supportive working environment
• Desire to support the Wellness Department Manager by actively working to meet the needs of our customers
• Minimum 3-5 years retail sales experience in a wellness related role
• Passion for natural wellness

Nice To Haves

• Education in related field is an asset
• Previous team lead experience is an asset

Responsibilities

• Set an example for all other department staff members by showing exemplary customer service, strong work ethic, and dedication to the industry
• Maintain department cleanliness at all times, ensuring that shelves are clean, well-stocked, and faced
• Monitor department sales and employ tactics like encouraging selling, creating engaging displays, using in store sales, etc. to increase sales
• Merchandize the department in a way that promote sales and creates a visibly appealing layout
• Purchasing - ordering and inventory control; make sound, fact and data based decisions
• Make certain that all department staff are trained using Nature’s Fare Markets training material and according to the schedule set out in the training outline
• Effectively demonstrate leadership skills in the forms of delegating and coaching
• Uphold excellent communication skills and encourage open communication between all department members

Benefits

• Competitive wage starting at $22.00 - 23.25 per hour with consideration of experience and education
• Flexible benefits
• Up to 25% store discount
• Education allowance
• Free swag (products, food, clothing + more)
• Share in some laughs, air high-fives, and fun each day

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees