WELLNESS SPECIALIST
About The Position
Under the direction of the Wellness Manager, the Wellness Specialist helps ensure a safe, welcoming, and high-quality experience for Wellness Center members and guests in person, by phone, and by email. The role supports membership processes, leads orientations, conducts InBody assessments, assists members with exercise safety, and collaborates with the team to meet performance goals. Safety and member satisfaction are top priorities. The specialist is expected to maintain high personal standards and uphold Greater Midland’s Values and Purpose. The position is based across multiple corporate wellness facilities and involves extensive contact with employees, members, and the community. Shifts vary as needed during operating hours: Monday–Thursday, 5 AM–9 PM; Friday, 5 AM–8 PM; and Saturday, 7 AM–1 PM. The role averages 20 hours per week, though weekly hours may vary.
Requirements
- Background in Exercise Science or Health Science; years of experience may be considered.
- CPR and First Aid certifications.
- Excellent written and verbal communication skills.
- Nationally accredited Personal Training and/or Group Fitness Instructor certification.
- Basic computer and typing proficiency.
Responsibilities
- Provide outstanding customer service by greeting and engaging members to create a welcoming environment.
- Lead member orientations and facility tours, explaining programs, services, amenities, and policies, and communicating the value of Greater Midland’s offerings to support member engagement.
- Manage membership processes accurately, including sign-ups, membership adjustments, form completion, and program registration.
- Monitor the Wellness Center floor to support exercise safety, cleanliness, and proper equipment storage; perform routine cleaning and promptly address safety concerns and report equipment issues.
- Provide flexible support to teammates, including covering shifts or responsibilities as needed, and foster a positive, cooperative work environment.
- Complete all mandated learning and training courses.
- Complete supervisor requests in a timely manner to support member satisfaction while following established processes and procedures.
- Communicate effectively with team members across multiple sites to support consistent service and operations.
- Demonstrate leadership behaviors aligned with Greater Midland’s Values.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
