Wellness Sales & Marketing Coordinator

The Joint Chiropractic•Groton, CT

5d•Onsite

About The Position

This role combines front desk operations, sales, and community marketing. You will help convert patients in the clinic while also generating new leads through events, outreach, and social media content. This is a performance-based role in a fast-paced environment, but you will not be expected to figure it out alone. We provide training, structure, and coaching—we are looking for someone who is coachable, motivated, and ready to learn. If you bring the right energy and mindset, we will develop you into a high-performing sales and marketing professional. This is not a passive front desk job. It is a growth opportunity for someone who wants to build real skills in sales, marketing, and business operations.

Requirements

Proven experience working with people (sales, retail, hospitality, fitness, childcare, teaching, or similar)
Naturally outgoing, confident, and comfortable initiating conversations
Strong communication skills and ability to connect quickly with others
Comfortable being on camera and participating in social media content
Willing to work off-site events, including weekends and occasional evenings
Able to memorize and deliver scripts conversationally
Strong computer skills and ability to learn systems quickly
Reliable, punctual, coachable, and accountable
Business professional appearance required
High energy and engagement throughout shifts
Ability to stand for extended periods
Comfortable in a fast-paced, customer-facing environment

Nice To Haves

Background in teaching, childcare, or other people-facing roles
Bilingual English/Spanish
Background in fitness, wellness, or healthcare
Experience with membership-based or recurring revenue models
CRM or EMR system experience
Basic knowledge of anatomy or wellness concepts

Responsibilities

Build immediate rapport with patients and create a welcoming experience
Proactively engage and guide conversations toward care and membership
Educate patients on chiropractic care, pricing, and plans
Confidently present options and ask for commitment
Convert new patients into recurring members
Follow scripts while maintaining a natural, conversational tone
Answer phones, schedule visits, and process payments
Maintain accurate records and support daily clinic flow
Open and close the clinic
Maintain a clean, organized, and professional environment
Represent the clinic at local events, expos, gyms, and community partnerships
Engage with the public to generate interest and capture new patient leads
Confidently approach and speak with strangers in high-traffic settings
Assist in executing local marketing strategy through hands-on outreach, including tabling at events, expos, gyms, and community locations
Participate in social media content, including being filmed for videos and promotions
Serve as a high-energy brand ambassador inside and outside the clinic
Actively request and generate 5-star Google reviews from satisfied patients
Deliver a patient experience that consistently earns positive feedback and referrals