Wellness Program Coordinator II

Presbyterian Healthcare Services

4d • $50,482 - $77,106 • Onsite

About The Position

This position is responsible for coordination of all components of workplace well-being programming and services for assigned clients (large and small employer groups) to help them meet their health and organizational goals for their employees. Account Managers will support department leaders by contributing to the department and organizational strategic goals - this includes, but is not limited to, the multi-year vision and growth plan for the department.

Requirements

• High School Diploma/GED + 5 yrs experience
• Associate’s degree + 3 yrs experience
• Bachelor’s degree + 1 yr experience
• Experience in any of the following areas: health/wellness, health care, human resources/benefits, and or relevant industry experience.
• Experience in project management or coordination and standards and measurements to create benchmarks for projects.
• Experience in cross-functional department initiatives.
• Requires statewide travel on a quarterly basis.
• Strong computer literacy and efficiency in, but not limited to, the following software, Word, Excel, Microsoft Project, Access, PowerPoint, Outlook, and others as needed and ability to learn new ones as needed.

Nice To Haves

• A highly customer service-oriented individual with excellent verbal and written communications, organization, and presentation skills.
• A customer service-oriented individual with excellent verbal and written communications, organization, and group facilitation skills.

Responsibilities

• Collaboration and coordination regarding multiple tasks, planning and sequencing of key activities, advising and organizing resources and directing others to achieve goals.
• Coordinate health fairs, and on-site screenings. Screenings may be based on individual group needs and clinical findings relevant to group.
• Manage individual group project work plans or clients to help achieve mutually agreed upon program goals and objectives. Proactively identify and develop solutions for any issues that may impact the progress or attainment of the individual groups’ objectives and goals.
• Provide event reports and assist in crafting monthly, quarterly, and annual reporting to management as needed. Utilize PHS tools to assist in monitoring and reporting progress of the department lines of business.
• Support preparation, proofing, scheduling, and delivery of reporting packages as required and agreed upon by clients.
• Coordinate and conduct ongoing meetings with targeted large and small employer groups to assess groups readiness in addressing healthcare cost drivers within their population and the their ability to provide adequate resources within their population to help drive program communication/services.
• Assess needs and provide appropriate time and/or resources to Marketing staff in order to offer workplace well-being programs and services to their interested employer groups.
• Ability to effectively interact with customers to understand their needs and explain data.
• Demonstrated ability to communicate effectively in person and via telephone with members, employer groups, brokers, physicians, and physician office staff using customer service competencies.
• Create and maintain project documentation including flow charts, templates, presentations, correspondences, and memos as needed.

Benefits

• Educational and career development options, including tuition and certification reimbursement, scholarship opportunities
• Staff Safety (a wearable badge that allows nurses to quickly and discreetly call for help when safety is a concern)
• Differentials for night/weekend shifts, higher education, certifications and various lead roles (for eligible positions)
• Malpractice liability insurance
• Loan forgiveness through the New Mexico Higher Education Department
• EPIC electronic charting system
• free on-site and community-based gyms, nutrition coaching and classes, mindfulness and meditation resources, wellness challenges and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED