Wellness Manager (Southern California)

CVS Health•San Bernardino, CA

2d•$66,330 - $145,860•Hybrid

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. This is an individual contributor role. This is an exciting opportunity to partner with Aetna clients, internal business units, and external vendors to design and deliver innovative wellness initiatives that promote preventive health and drive meaningful employee engagement. The Wellness Program Manager plays a key role in helping organizations build a culture of health by supporting behavior change and addressing prevalent health risk factors. In this client-facing role, you will collaborate closely with the plan sponsor’s Benefits and Employee Wellness teams to develop and execute tailored wellness strategies that align with organizational goals. You’ll serve as a trusted advisor, leveraging insights and best practices to enhance participation, improve outcomes, and maximize program impact. This position is based in Southern California and requires periodic travel to the plan sponsor’s worksites to support program implementation and engagement. We offer opportunities for professional growth and development, and we value employees who are proactive, results-oriented, and adaptable. Being a best-in-class workplace wellbeing program manager, you will use your years of expertise to strengthen our business strategy through enhancing client satisfaction and persistency.

Requirements

Minimum of 5 years of experience delivering presentations and effectively engaging diverse audiences, with the ability to tailor communication and approach to meet the needs of various stakeholders, including account executives and cross-functional teams.
Minimum of 3 years of experience in healthcare account management, with a demonstrated ability to build and maintain strong client relationships and drive successful outcomes.
Minimum of 3 years of experience promoting healthy lifestyle behavior change across wellness areas such as nutrition, physical activity, weight management, stress management, and tobacco cessation.
Advanced proficiency in MS Office Suite (Teams, PowerPoint, Word, Excel, OneNote, et al.).
Must be based in Southern California.

Nice To Haves

Strong verbal and written communication skills.
2+ years of experience working with group medical insurance products and coverage options.
Certified Wellness Practitioner or equivalent credentials.

Responsibilities

Leading planning and implementation of onsite biometric screenings, working with screening vendor, and plan sponsor wellness team including wellness champions.
Monitoring participation and implementing strategies to increase engagement.
Establishing rapport with plan sponsors, engage leaders in data driven decision making regarding support for employee wellness.
Supporting development of wellbeing champion network including different levels of employer leadership and employees from worksite by offering guidance and recommendations to support trainings.
Educating and referring customers on available health resources, Aetna Care Management programs and community resources as appropriate.
Serving as subject matter expert on wellbeing and health improvement opportunities available within Aetna and the community and provides support and training for sales partners as needed.
Leading in-person or virtual presentations to promote health education and wellbeing initiatives.
Demonstrating positive outgoing personality, meeting customer where they are on their well-being journey.
Building trusting relationships and rapport with customers, internal partners and external vendors including wellness service providers.
Proactively going the extra mile to deliver on commitments.
Being organized, detailed, consistent, holding constituents and business partners accountable to reasonably meet customer's expectations.
Traveling to multiple plan sponsor locations for onsite events and presentations, annual benefits and health fair support.