Wellness Host

The Vanderbilt • Newport, RI

1d • Onsite

About The Position

As host of all hosts, you will be responsible for orientating guests to the spa facilities, greeting guests as they enter the facilities, and providing personal guest service. The ideal candidate must love providing the ultimate customer service while paying close attention to detail while working within a fast paced environment. Ensure smooth flow of spa operations by reviewing daily treatment schedules and preparing/maintaining guest areas to meet our standards and protocols.

Requirements

• Previous experience in customer service
• Previous experience in personal care industry
• Previous experience in pool service position in a luxury resort environment.
• Ability to work in a fast-paced outdoor environment with an outgoing team within a large department.
• Possess excellent communication style.
• Have a personality that constantly goes above and beyond

Responsibilities

• Book spa appointments for guests
• Answer phones, take reservations, assist guests with spa bookings
• Prepare professional body care products, set up dry sauna rooms and prepare baths as needed.
• Take drink orders, prepare drinks and serve poolside as needed
• Assist with preparing treatment rooms
• Keep pool areas tidy by removing towels, cups and dishes and restock.
• Transport linen carts to the laundry facility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed