Under the direction of the Branch Executive Director, the Wellness Director oversees a department that includes cardiovascular and strength training equipment, group exercise studios providing premiere group exercise programs, and a versatile staff of wellness coaches, group exercise instructors, personal trainers, and massage therapists (if applicable). The Wellness Director serves as part of a team with the Association and other Branch Wellness Director(s) to design a strategic, multi-year plan for the Wellness Department, fitting with the overall fiscal and strategic plan of the organization. This strategic plan must include: Quarterly evaluation and revision of current programming, Member Retention Initiatives, Special Events planning and implementation, and New program design and implementation. The role involves active participation in teaching, training, and coaching members. The Director assists in the marketing and distribution of program information and may organize and schedule program registrations. They develop and maintain collaborative relationships with community organizations, constantly assessing the community for needs, opportunities, and threats as they pertain to the successful development of the Wellness Department. The Director develops and monitors the program budget to meet fiscal objectives. They supervise the Health Innovations Coordinator (if applicable) and oversee the Ambassador program/wellness appointments and Health Innovations programming. Additionally, the Director oversees Wellness Staff, including hiring, training, and supervising wellness floor staff, implementing member service standards, and overseeing wellness appointments and tracking. They also oversee Group Exercise, including hiring, training, and supervising instructors, ensuring quality, variety, and consistency, and overseeing studio staging. The Director oversees Personal Training, including hiring, training, and supervising trainers, and increasing revenue. They review and evaluate staff performance, develop strategies to motivate staff and achieve goals, and develop staff retention initiatives. Job training and development of all new Wellness staff is the responsibility of the Wellness Director. The Director oversees Wellness events, manages payroll and Group Ex Pro for Wellness Staff, and ensures the office is clean and a welcoming professional environment, being visible on the Wellness Floor. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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Job Type
Full-time
Career Level
Manager