Wellness Coordinator | LPN Clinical Wellness Coordinator

Heritage Senior Living•Monona, WI

14d•Onsite

About The Position

Heritage Senior Living is seeking a compassionate, organized, and dependable Wellness Coordinator for Heritage Monona Senior Living. Reporting to the Director of Nursing (DON) or designee, the Wellness Coordinator is a working leader who provides hands-on leadership and support to CNA/Resident Assistants while coordinating daily resident care, wellness activities, staffing, documentation, and communication. The role is suited to an experienced caregiver, Resident Assistant, CNA, or care team leader ready to take on greater responsibility and contribute to resident care and team performance. The Wellness Coordinator coordinates resident-care priorities and staffing, supports and coaches care team members, monitors documentation and completion of assigned services, and helps ensure care follows residents’ Individualized Service Plans (ISPs). The role also coordinates wellness monitoring, bathing and laundry schedules, hospice and outside-provider communication, diet-related updates, safety and quality checks, daily Care Focus meetings, and communication across shifts. The coordinator maintains communication with residents, families, employees, clinical staff, and providers, and provides direct resident support with activities of daily living as needed. This position requires regular rounds and extended periods of standing and walking, along with physical tasks involved in resident care, mobility, positioning, and transfers. The schedule is flexible according to resident and community needs and may include days, evenings, nights, weekends, holidays, and additional hours. Reasonable accommodations may be provided as required by applicable law.

Requirements

High school diploma or GED.
Completion and maintenance of required CBRF certifications.
Strong organizational and multitasking skills.
Ability to provide direction, coaching, and support to care team members.
Strong customer-service and interpersonal skills, with a caring and compassionate approach toward older adults.
Ability to work independently and collaborate effectively with clinical and community leadership teams.
Ability to recognize and communicate resident changes or concerns appropriately.
Ability to maintain confidential resident and employee information.
Competency in the safe use of floor lifts, sit-to-stand lifts, and friction-reducing devices.
Ability to meet applicable pre-employment, training, certification, and regulatory requirements.
Ability to communicate effectively and complete or read ISPs, care documentation, assignment sheets, communication reports, schedules, and other required records.
Ability to stand and walk for extended periods and frequently bend, reach, stoop, kneel, push, pull, and perform movements needed for resident care.
Ability to assist with resident mobility, positioning, and transfers using appropriate techniques, assistance, and equipment; safely operate resident-assistance equipment as required.
Ability to perform duties involving direct physical contact with residents and potential exposure to bodily fluids and other conditions associated with resident care.
Ability to work a flexible schedule based on resident and community needs, potentially including days, evenings, nights, weekends, holidays, and additional hours.

Nice To Haves

CNA certification.
Previous caregiving, Resident Assistant, CNA, senior living, assisted living, memory care, or related experience.
Previous lead, supervisor, mentor, or care-coordination experience.
Experience organizing resident-care priorities, training and mentoring caregivers, and holding employees accountable for assigned responsibilities.

Responsibilities

Complete morning and afternoon rounds, review shift updates and communication reports, and communicate with care team members about resident needs and priorities.
Follow up to ensure resident needs and assigned care responsibilities are completed according to residents’ ISPs; contribute observations to service planning and report significant changes or concerns to appropriate clinical staff.
Provide day-to-day direction to CNA/Resident Assistants, coordinate staffing and assignments, and confirm employees are present and appropriately deployed.
Train, mentor, coach, and support care team members; assist with orientation and skills checks, participate in coaching or corrective-action processes as appropriate, and monitor documentation and assignment completion.
Lead by example and provide hands-on resident care when needed.
Coordinate and delegate assigned resident weights and vital signs to appropriately trained staff; follow up on completion and documentation, monitor required checks, and communicate abnormal findings to licensed clinical staff.
Maintain resident shower and bathing schedules according to ISPs and preferences, follow up on completion and documentation, and coordinate laundry responsibilities.
Maintain information about residents receiving hospice services; coordinate hospice schedules, share authorized resident information, follow up on hospice-provided equipment, and communicate with outside providers.
Help ensure ISPs reflect current diet instructions, communicate diet changes to culinary staff and care team members, and report nutrition-related changes or concerns to clinical staff.
Assist with quality and life-safety monitoring, including checks related to elopement risks, durable medical equipment, resident pendants, and call systems; maintain emergency binders and follow safety, infection-control, and emergency procedures.
Lead daily Care Focus meetings when on duty, coordinate participation, communicate responsibilities across shifts, meet with the DON on topics and training, gather employee feedback, and escalate urgent concerns.
Maintain communication among residents, families, caregivers, clinical staff, leadership, departments, and outside providers; participate in weekly Clinical Care Coordination meetings and direct clinical concerns to licensed staff.
Assist residents with activities of daily living according to ISPs and training, including grooming, bathing, hygiene, dressing, eating, toileting, incontinence care, mobility, and transfers.
Respond promptly to resident pages and alarms; assist residents with appointments and community programs; use proper body mechanics and approved assistance equipment; and promote independence, comfort, privacy, dignity, choice, and individuality.
Observe residents for changes in condition or behavior and promptly report concerns; perform other resident-care duties according to training, delegation, company procedures, and applicable requirements.
Maintain confidentiality of resident and employee information and maintain regular, reliable attendance.