Wellness Coach

YMCA of the East Valley • Redlands, CA

13d • $17 - $23 • Hybrid

About The Position

The YMCA of the East Valley is committed to strengthening community through youth development, healthy living, and social responsibility. Under the direction of the Program Director, the Wellness Coach is responsible for supporting YMCA operations through effective delivery of programs, services, and member engagement. This position contributes to the achievement of Association goals by promoting the YMCA mission, values, and strategic priorities while providing high-quality service to members, participants, staff, and the community.

Requirements

• Conducts member orientations and equipment introductions.
• Monitors wellness floor activities and enforces wellness center policies.
• Performs routine cleaning and sanitation of fitness equipment and wellness areas.
• Provides basic exercise guidance within YMCA scope of practice.
• Promotes YMCA wellness programs, group exercise classes, and personal training services.
• Completes wellness floor rounds and equipment inspections.
• Strong verbal and written communication skills.
• Ability to prioritize tasks and manage multiple responsibilities.
• Ability to work independently and collaboratively in a team environment.
• Strong organizational and problem-solving skills.
• Ability to maintain professionalism and confidentiality.
• Proficiency in applicable technology, software, and systems.
• Commitment to inclusion, diversity, equity, and the YMCA mission.
• Sitting, standing, walking, bending, reaching, and lifting.
• Operating office equipment and technology.
• Ability to lift up to 50 pounds.
• Ability to work in indoor and/or outdoor environments.
• Ability to travel between branch locations, if applicable.
• Possess and maintain a valid California Driver’s License.
• Maintain acceptable driving record in accordance with YMCA policy.
• Maintain required automobile insurance coverage.
• Use reliable transportation for Association business.
• Criminal background check/fingerprinting
• Reference verification
• Employment verification
• Drug screening (if applicable)
• TB clearance (if applicable)
• Physical examination (if applicable)
• CPR/First Aid certifications (if applicable)

Nice To Haves

• Nationally recognized fitness certification (ACE, NASM, ACSM, ISSA, etc.)
• Bilingual (English/Spanish)
• Experience working with diverse populations and older adults

Responsibilities

• Perform duties in alignment with YMCA mission, policies, procedures, and operational standards.
• Deliver high-quality customer/member service to participants, families, staff, volunteers, and community partners.
• Support departmental and Association goals through effective communication, teamwork, and accountability.
• Maintain accurate records, reports, and documentation as required.
• Participate in staff meetings, trainings, and required professional development activities.
• Maintain confidentiality of sensitive information.
• Support risk management and safety procedures.
• Demonstrate flexibility and willingness to support operational needs.
• Perform all other duties as assigned.
• Maintains a safe and clean Wellness Center environment by engaging members, enforcing policies, and positively reacting to any situations that arise.
• Conducts member orientations and equipment introductions.
• Monitors wellness floor activities and enforces wellness center policies.
• Performs routine cleaning and sanitation of fitness equipment and wellness areas.
• Provides basic exercise guidance within YMCA scope of practice.
• Promotes YMCA wellness programs, group exercise classes, and personal training services.
• Completes wellness floor rounds and equipment inspections.
• Answers questions from members to support them in achieving their goals related to healthy living. Maintains working knowledge of wellness and trends to provide effective information and support to members.
• Builds effective, authentic relationships with members; helps members connect with each other and the YMCA.
• Introduce new members to group exercise communities based their health and well-being goals.
• Utilizes tools and information for the purpose of increasing member knowledge of wellness as well as wellness programs provided through the YMCA (handouts, schedules, etc.).
• Maintains and cleans equipment according to the schedule or as requested by supervisor.
• Follows YMCA policies and procedures.
• Respond to emergency situations following the appropriate Emergency Action Plan.
• Attends all staff meetings.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed