Wellness Coach

Services For The Underserved, Inc.•New York, NY

34d•$50,000 - $55,000•Onsite

About The Position

This is a full-time opportunity for individuals passionate about helping others and transforming lives. As a Wellness Coach, you will serve as a case manager, assisting consumers in accessing community services such as medical, psychological, substance abuse, vocational, food, and clothing through the development of a referral network. This role is ideal for those seeking a career in the not-for-profit social services sector, with potential for growth into positions like Vocational Specialist, Clinical Coordinator, or Program Director. The Wellness Coach will support agency consumers by developing and monitoring individual support plans, providing problem-solving and crisis intervention, accompanying consumers to appointments, acting as an advocate, identifying and assisting with daily living skills, and supporting apartment maintenance standards. The role also involves supportive counseling, home and hospital visits, maintaining relationships with therapeutic support services, documenting services, assisting with consumer moves (including lifting, packing, and cleaning), participating in team activities for community inclusion, liaising with community-based services, and participating in supervision, meetings, and trainings. An on-call cell phone system is required for crisis intervention and emergencies.

Requirements

Bachelor’s Degree preferred, not required or 2 years of experience working with the behavioral health population
Working knowledge of various computer programs including e-mail, Microsoft Word, Excel, PowerPoint and Windows Operating System

Nice To Haves

Two years’ experience with individuals with mental illness, substance use issues and/or a history of homelessness preferred
Experience in group work, tenant organization, case management, referral, and/or community outreach strongly preferred
Experience in supportive housing setting strongly preferred
Bilingual English/Spanish speaking preferred

Responsibilities

Provide case management to assigned caseload
Develop and monitor individual support plans in collaboration with agency consumers
Assist agency consumers with problem solving and crisis intervention
Accompany agency consumers on medical, psychiatric, and public benefit appointments, as necessary
Act as advocate for consumer as appropriate; encourage and support self-advocacy
Identification of any problems in daily living skills; hands on assistance and/or referral in addressing problems in daily living skills
Support Facilities Management staff in ensuring maintenance of apartment standards as outlined by S:US and OMH
Supportive counseling to agency consumers as needed
Regular home visits and hospital visits, as necessary
Maintenance of a strong working relationship with all therapeutic support services to ensure the best quality of care
Documentation of all services in compliance with agency standards
Assist with moves with consumers and staff; also include lifting, packing and cleaning
Work as a member of the social service team in the development of off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration
Liaison to community-based services and groups including civic, social service government, and business organizations
Participate in ongoing individual and group supervision, team meetings, case conferences, division meetings and trainings
Adhere to on call cell phone system to facilitate crisis intervention, emergencies and other situations that require immediate action
Other duties as assigned