Wellness Coach

YMCA of Greater San Antonio Careers•San Antonio, TX

20d•Onsite

About The Position

The Wellness Coach supports the YMCA of Greater San Antonio’s mission and helps members attain their wellness potential through YMCA-approved programs. At the Hartman YMCA, an accessible and inclusive facility serving individuals of all abilities, the coach works closely with members, families, and caregivers and helps foster a welcoming community. Under the direction of the Health & Wellness Director or Member Engagement Director, the Wellness Coach supports members in developing healthy lifestyle habits and participating in wellness programs. The role builds positive relationships with members, supports safe and effective use of wellness spaces and equipment, maintains clean and welcoming areas, and helps track member progress and program data. The coach follows YMCA policies and guidelines, maintains required certifications, collaborates with coworkers, and promotes the YMCA mission and Character Development Values. The position does not provide diagnoses or medical advice or endorse commercial health products.

Requirements

Six months to one year of experience in the health and wellness field.
Ability to build effective relationships and communicate professionally with individuals and groups from diverse backgrounds, abilities, and social and economic segments of the community.
Knowledge of fitness research, program design, basic anatomy and physiology, exercise principles, and behavior change methods.
Computer proficiency, including Microsoft Office applications.
Obtain Redwoods Bloodborne Pathogens and Hazardous Communications certifications within the first week of hire.
Obtain YMCA-approved basic life-saving certifications, such as CPR, First Aid, AED, and Emergency Oxygen, within the first 60 days of hire.
Obtain YMCA certifications within six months of employment, including YMCA Principles of Healthy Lifestyles and YMCA Foundations of Strength & Conditioning.
Ability to stand for extended periods, including at least one hour for presentations; occasionally bend, stoop, and lift up to 20 pounds; and sit for extended periods for administrative tasks.
Visual and auditory attention sufficient to monitor safety, read documents, use computer screens, and respond to member needs.
Ability to communicate clearly and respectfully with members, families, caregivers, and coworkers using approaches suited to varied needs.
Ability to manipulate keyboards, telephone keypads, and writing utensils.

Nice To Haves

Bachelor’s degree in a related field is highly preferred.
Experience working with individuals with disabilities, their families, caregivers, or disability-serving organizations is strongly preferred.
Demonstrated commitment to accessibility, inclusion, and creating welcoming experiences for people of all abilities.

Responsibilities

Build positive relationships with members, learn their names and wellness goals, and encourage continued participation and healthy lifestyle habits.
Create a safe, welcoming, and inclusive wellness environment for people with varying abilities, fitness levels, and needs.
Engage with members on the wellness floor and in group exercise areas by answering questions, demonstrating exercises, and providing appropriate assistance.
Monitor wellness areas, including group exercise studios, free weights, cardio equipment, and strength machines, to promote safe and effective use.
Keep wellness areas clean, organized, and welcoming; clean equipment and report maintenance or safety concerns.
Follow accident reporting procedures and YMCA policies to help protect members, guests, and staff.
Track member progress, maintain accurate records, and submit required program data.
Promote the YMCA mission, story, and Character Development Values, helping members feel welcomed, respected, and connected to the community.
Attend required trainings and meetings, collaborate across departments, and participate in team assignments, including the Annual Partners campaign.
Maintain required certifications and continuing education, and stay informed about relevant health, wellness, and fitness practices.
Follow YMCA strength training, nutrition, safety, and risk management guidelines.
Refrain from diagnosing injuries, providing medical advice, or dispensing or endorsing commercial health products, including supplements, vitamins, performance-enhancing substances, and pain relievers.
Perform other duties as assigned.