Wellness Coach

YMCA Virginia Peninsulas•Williamsburg, VA

21d

About The Position

Under the supervision of the designated supervisor, the Wellness Coach supports the YMCA of the Virginia Peninsulas’ mission, policies, and goals by maintaining wellness equipment and surrounding areas and engaging and coaching members. The role works with staff to welcome, connect, support, and engage members, guests, and staff, with an emphasis on high-quality service. The Wellness Coach supervises the wellness area, coaches members on wellness activities, and provides scheduled member training, orientations, and evaluations. The position also includes checking and cleaning equipment and the wellness area, documenting those activities, submitting maintenance requests, attending scheduled staff meetings and trainings, and following Association standards and emergency procedures. The position requires at least six months of wellness-field experience. Grade IV candidates must have at least two years of fitness-field experience or up to two years of college-level exercise science. The employee must obtain YMCA Healthy Lifestyle Principles and Foundations of Strength and Conditioning within the first six months of employment, and CPR/First Aid/AED/O2 certification within 60 days of hire. Required trainings and satisfactory criminal background and Child Protective Services checks are also required. The employee must be able to meet the position’s physical and communication requirements.

Requirements

Be at least 18 years of age.
Have a minimum of six months of experience in the wellness field.
For Grade IV: have a minimum of two years in the fitness field or up to two years of college-level exercise science.
Obtain YMCA Healthy Lifestyle Principles and Foundations of Strength and Conditioning within the first six months of employment.
Obtain CPR/First Aid/AED/O2 certification within 60 days of hire.
Complete and maintain required trainings, including New Employee Orientation (NEO), Bloodborne Pathogens, Child Abuse Prevention (CAP), and Sexual Harassment.
Satisfactorily complete a criminal background check and Child Protective Services check.
Be able to walk, stand, bend, and reach for extended periods.
Have adequate hearing to detect noises and distinguish distress signals.
Be able to communicate verbally and project one’s voice across distances in normal and loud situations.
Be able to prepare, choreograph, and teach required classes.

Responsibilities

Support the YMCA’s mission, vision, and goals.
Promote a professional, values-based culture guided by caring, honesty, respect, and responsibility.
Lead in a manner that advances the YMCA’s cause through programs focused on youth development, healthy living, and social responsibility.
Supervise the wellness area.
Engage YMCA members by coaching them on wellness activities.
Provide member training, orientations, and evaluations as scheduled.
Conduct and document daily, weekly, and monthly equipment checks.
Clean the wellness area daily and follow documentation procedures.
Submit maintenance requests through the Association’s maintenance software.
Attend staff meetings and trainings as scheduled.
Wear the staff uniform and name tag, or professional attire when appropriate.
Act as a leader in emergency situations and report accidents or incidents according to the Emergency Communication Action Plan.
Follow Association standards.
Perform other related duties as deemed necessary by the Wellness Department and center operations to support an excellent member experience.
Respond effectively to inquiries or complaints.
Prepare, choreograph, and teach required classes.
Maintain a safe, clean, and enjoyable facility and contribute to member satisfaction, retention, and positive community relationships.