Wellness Coach

YMCA of Greater San Antonio•Boerne, TX

About The Position

The Wellness Coach supports the YMCA of Greater San Antonio’s mission to strengthen community through youth development, healthy living, and social responsibility. Under the direction of the Health & Wellness Director or Member Engagement Director, the coach helps members work toward their wellness potential through YMCA-approved programs. The role supports members in setting short- and long-term goals and developing self-management skills that contribute to sustained health behavior change. Program responsibilities must be performed in accordance with YMCA policies, goals, and mission. The Wellness Coach tracks member progress, encourages exercise adherence and continued membership, monitors wellness-center areas, and actively engages with members on the wellness floor and in group exercise classes. The role also contributes to a positive, safe, and nurturing environment; follows YMCA fitness, nutrition, risk-management, and safety guidance; supports cleaning and maintenance; participates in required training and meetings; and maintains required certifications and continuing education.

Requirements

  • Six months to one year of experience in the health and wellness field.
  • Knowledge of fitness-related research and program design, including basic anatomy, physiology, exercise principles, and behavior-change methods.
  • Computer literacy, including familiarity with Microsoft Office Suite products.
  • Obtain Redwoods Bloodborne Pathogens and Hazardous Communications certifications within the first week of hire.
  • Obtain YMCA-approved basic life-saving skills certifications within the first 60 days of hire, including CPR, First Aid, AED, and Emergency Oxygen.
  • Obtain YMCA certifications within six months of employment, including YMCA Principles of Healthy Lifestyles and YMCA Foundations of Strength & Conditioning.
  • Meet continuing-education requirements to maintain certifications.

Nice To Haves

  • A bachelor’s degree in a related field is highly preferred.

Responsibilities

  • Track assigned members’ individual performance and take appropriate action to motivate them to continue their YMCA membership and maintain exercise adherence.
  • Contribute to the development and maintenance of a positive, safe, and nurturing environment.
  • Follow YMCA of the USA strength-training and nutritional guidelines.
  • Attend appropriate and required training classes offered by the YMCA of San Antonio.
  • Promote the “YMCA Story” with everyone involved in the program.
  • Monitor wellness-center areas, including group exercise studios, free weights, cardio, and select machine areas.
  • Maintain clean centers and help monitor the cleaning maintenance crew.
  • Follow accident-reporting procedures and policies.
  • Follow systems, practices, and training related to participant and staff risk management and safety.
  • Submit key-indicator data to the supervisor as needed and perform other duties to achieve group and personal goals.
  • Clean equipment as directed by the supervisor.
  • Learn members’ names and welcome them personally.
  • Attend all required departmental, branch, and association-level staff meetings.
  • Work as a team player and assist coworkers in other departments when needed.
  • Teach, promote, and practice the five YMCA Character Development Values.
  • Perform team assignments associated with the Annual Partners campaign.
  • Maintain certifications by meeting continuing-education requirements, including 15 continuing education credits every three years for YMCA certifications, and keep current with industry trends.
  • Refrain from diagnosing injuries, offering medical advice, or dispensing or endorsing commercial health products, especially nutritional supplements, vitamins, performance-enhancing substances, and pain relievers.
  • Actively engage with members on the wellness floor and in group exercise classes by talking with, assisting, and demonstrating for members and enhancing their YMCA experience.
  • Perform other duties as assigned.
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