Wellness Coach Supervisor

The Salvation Army Southern California•Coeur D'Alene, ID

About The Position

The Wellness Coach Supervisor coordinates wellness and athletic programs and performs assigned supervisory duties for Wellness staff and customer relations in the Wellness area at The Salvation Army Kroc Center. The role supports the Wellness Manager with equipment research, review, and selection; oversees equipment inventory, member retention programs and software, nutrition programming, and daytime Wellness Attendants; and trains Wellness staff in personal coaching and customer service. The Supervisor serves as the department point of contact when the Wellness Manager is absent and may attend and staff trade shows and community events. The position also requires maintaining confidentiality and performing other assigned duties. Qualified individuals must be able to perform the essential duties with or without reasonable accommodation. The Salvation Army will consider requests for reasonable modifications or adjustments unless they would cause undue hardship.

Requirements

  • Bachelor’s degree in a relevant field or equivalent experience.
  • Current First Aid, CPR, and AED certifications.
  • Leadership skills, problem-solving capabilities, and ability to maintain a positive attitude while interacting with employees, guests, and the general public.
  • Excellent organizational skills and ability to carry out multiple tasks efficiently and accurately.
  • Computer and Microsoft Office skills.
  • Ability to read, write, and communicate in English, with strong oral and written communication skills.
  • Valid driver’s license and insured transportation.
  • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist intermittently or continuously.
  • Ability to grasp, push, and pull objects and reach overhead.
  • Ability to lift and carry 50 lbs.

Nice To Haves

  • Two or more years of experience preferred.
  • First Aid, CPR, or AED instructor certification preferred.
  • Certifications in fitness and health are desirable.
  • Demonstrated supervisory experience preferred.
  • Teaching or coaching experience in fitness, health, and athletics is desirable.
  • Tournament organization or sports team management experience is desirable.
  • Fitness, health, and athletics experience with people of varied ability levels and age groups, from infants through senior citizens, is desirable.
  • Certifications or work or personal experience relating to other programming areas offered at the RJKCCC, such as aquatics, is desirable.

Responsibilities

  • Supervise Wellness Coaches.
  • Complete personal coaching appointments as necessary.
  • Assist the Wellness Manager with equipment research, review, and selection.
  • Supervise maintenance of the Wellness equipment inventory.
  • Schedule quarterly coaching meetings and workshops with all Wellness Coaches.
  • Supervise and implement member retention programs and software.
  • Supervise implementation and growth of nutrition programming.
  • Train Wellness staff in personal coaching and customer service.
  • Serve as department point of contact during the Wellness Manager’s absence.
  • Supervise daytime Wellness Attendants.
  • Recommend changes and improvements to the Wellness Manager.
  • Attend and staff trade shows and other community events as requested.
  • Maintain confidentiality.
  • Perform other duties as assigned.
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