Wellness Coach III

YMCA of Metropolitan Atlanta•Lawrenceville, GA

7d•Onsite

About The Position

The Wellness Coach Level III builds personalized relationships with members through the YMCA of Metro Atlanta’s signature programs. Under the direction of the Wellness Director, the coach carries out program responsibilities in accordance with YMCA policies, organizational competencies, mission, and values. The role includes monitoring the wellness center floor, supporting members, maintaining equipment and safety standards, and ensuring wellness programs run smoothly with a high level of service. The coach establishes and maintains a caseload of active members in The Coach Approach, with caseload expectations based on hours worked. Level III coaches also manage personal training or small-group training equivalent to 10% of their working hours. The position requires at least two four-hour shifts per week and is based at the J.M. Tull Gwinnett Family YMCA. Employment and benefits are offered through the YMCA of Metropolitan Atlanta, Inc. Candidates must pass a pre-employment background check, drug screening, motor vehicle record check, and reference check, and must be legally eligible to work in the United States without current or future sponsorship.

Requirements

Must be at least 18 years of age.
Knowledge of advanced weightlifting and health and wellness concepts, with the ability to demonstrate wellness-related equipment.
Knowledge of fitness-related topics, including aerobic and anaerobic exercise, nutrition, benefits of exercise, injury prevention, and The Coach Approach.
Must hold and maintain a current National Personal Training certification from an accepted certifying body: ACSM, ACE, AFAA, AAPTE, ISSA, Cooper Institute for Aerobics Research, IFPA, NASM, NCCPT, NCSF, NESTA, NETA, NFPT, or NSCA, with specified credentials as applicable.
Must obtain and maintain full access to Y-Exchange, YLINK, and the Metro Atlanta YMCA Workday account.
Must complete YMCA/ACE online certification and supplemental courses required by Y-USA and Y-Metro Atlanta within 60 days of hire, including Coach Approach Wellness Coaching 101 and Specialty Training; additional training may be required.
Must possess current Basic Life Support certification and renew it every two years before expiration.
Must possess the visual and cognitive abilities needed to use computer-based and written materials to perform job responsibilities.
High degree of human-relations skills and ability to facilitate member interaction and socialization; must be considered a team player by members, coworkers, and management.
Working knowledge of computers, including MS Word, MS Excel, and database management.
Ability to exemplify YMCA ideals and leadership qualities.
Excellent interpersonal, written, and verbal communication skills.
Ability to handle multiple tasks, work independently, and solve problems.
Effective time-management skills.
Strong customer-service skills and personal commitment to service and hospitality.
Ability to pass a pre-employment criminal-record check, drug screening, motor vehicle record check, and reference check according to company policy.
Must be legally eligible to work in the United States without current or future sponsorship.

Nice To Haves

Bachelor’s degree in exercise science, physical education, exercise psychology, behavioral science, or a health-related field.

Responsibilities

Monitor the wellness center floor, help members as needed, and enforce wellness center policies.
Clean, maintain, and check equipment, including continuous cleaning after member use, and report repair needs to a supervisor.
Apply YMCA risk and safety guidelines, best practices, and branch emergency procedures.
Promote, monitor, and evaluate wellness programs to ensure they run smoothly and provide a high level of service.
Stay updated on current issues regarding wellness programs.
Complete Coach Approach training and required YUSA foundational Health & Wellness courses within 60 days of hire.
Complete BLS training within 60 days of hire and maintain current BLS certification, renewing it every two years.
Maintain national and YUSA wellness certifications and complete required continuing education credits.
Arrange an approved substitute in a timely manner when unable to work an assigned shift.
Attend required staff meetings and trainings, including facility or equipment orientations before working on the wellness floor.
Assist as needed in all aspects of the YMCA and its community, and participate in and partner with wellness cabinet activities.
Maintain and report incident and accident paperwork.
Work at least two four-hour shifts per week.
Maintain the required active-member caseload in The Coach Approach, adjusted according to hours worked.
Manage a personal-training workload equivalent to 10% of hours worked, through paid personal training or small-group training sessions.
Follow strength-training and nutrition guidelines aligned with Y-USA/ACE and ACSM guidance.
Refrain from diagnosing injuries, giving medical advice, or dispensing or endorsing commercial health products, including supplements, vitamins, performance-enhancing substances, and pain relievers.
Maintain current certifications and upload continuing education credits and updated licenses through Y-Exchange before expiration.