Wellness Center Coordinator
Hospital for Special Surgery•New York, NY
•$27 - $41•Onsite
About The Position
The Wellness Center Coordinator is responsible for overseeing on-site operations and employee experience within the Wellness Center. This role ensures smooth day-to-day execution of programming, recovery services, scheduling, and facility flow. The Coordinator plays a highly visible role in ensuring employees receive a professional, organized, and engaging wellness experience. This position also supports The Office of Wellness & Resiliency related initiatives through coordination with wellness vendors and partners, communication and promotional support, scheduling, utilization tracking, and employee engagement efforts.
Requirements
- Minimum High School Diploma required
- 2-4 years of experience in fitness, wellness, fitness, or customer-facing operations preferred
- Fitness, wellness, or performance-based background strongly preferred
- Strong organizational, communication, and interpersonal skills
- Ability to multitask and manage a fast-paced environment
- Experience in healthcare or corporate wellness settings preferred
- Experience supporting communications, employee engagement initiatives, or promotional efforts preferred
- Ability to work independently with minimal supervision while maintaining strong operational accountability
- A positive personality with a passion for assisting others in achieving their goals
- CPR/AED certification required
- Proficient in Microsoft Suite; Excel, Word, PowerPoint, Outlook
Nice To Haves
- Bachelor’s degree preferred but not required
Responsibilities
- Serve as the primary on-site operational lead during assigned shifts
- Open and close the Wellness Center according to operational procedures
- Ensure all wellness and recovery spaces are clean, organized, and fully operational
- Monitor scheduling and utilization of fitness classes, recovery services, hyperbaric sessions, and wellness and departmental retreats
- Coordinate room setups, transitions, and operational readiness between programming sessions
- Assist with staffing coordination and communication with instructors and vendors
- Support operational tasks, wellness initiatives, and special projects as assigned
- Greet and assist employees, visitors, wellness participants, and vendors
- Provide orientation to wellness center spaces, services, equipment, and wellness offerings
- Support class check-in, participant flow, and customer service needs
- Address operational issues and escalate concerns appropriately
- Help maintain a welcoming, high-energy, hospitality-focused environment
- Support a seamless wellness experience for employees throughout the facility
- Coordinate logistics and operational support for staff immersion experiences, workshops and wellness events and internal wellness initiatives
- Support instructors and facilitators during programs, classes, and events
- Assist with scheduling and communication related to wellness programming
- Support vendor coordination, operational communication, scheduling logistics, and follow-up needs
- Assisting with implementation and operational support for enterprise wellness initiatives
- Conduct daily equipment and facility checks
- Ensure recovery tools and wellness technologies are functioning properly
- Coordinate maintenance requests and communicate operational needs
- Maintain organization and cleanliness of fitness and studio spaces, recovery areas, locker rooms, changing spaces, and wellness supplies/materials
- Assist with scheduling systems, attendance tracking, participant registration and communication
- Maintain operational records, reporting, utilization tracking, and inventory support
- Support distribution of wellness communications, marketing material, and wellness resources
- Assist with employee outreach and initiatives, including tabling events and on-site wellness activities, designed to increase awareness, participation, and engagement across wellness offerings
- Assist in coordinating staffing coverage, instructor communication, and operational schedules as needed
- Perform additional duties and responsibilities as assigned to support Wellness Center Operations, the Office of Wellness & Resiliency initiatives, and enterprise wellness programming
Benefits
- additional benefits consistent with the role
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
