Wellness Center Associate - Pittsburg

Freeman Health SystemPittsburg, KS
Onsite

About The Position

Our Mission To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions. As the only locally owned, not-for-profit health system in the area, Freeman focuses on meeting the health and wellness needs of those we serve as well as the needs of our employees. Freeman in Joplin, Missouri, is a 460-bed, three-hospital system providing comprehensive healthcare services to an area that includes more than 450,000 from Missouri, Arkansas, Oklahoma, and Kansas. Freeman Health System includes Freeman Hospital West, Freeman Hospital East, Freeman Neosho Hospital and Ozark Center – the area’s largest provider of behavioral health services – as well as two urgent care clinics, dozens of physician clinics and a variety of specialty services.

Requirements

  • Front Desk Operations
  • Membership Sales
  • Account Management
  • Drink Preparation
  • Point of Sale (POS)
  • Cleaning Protocols
  • Laundry Management
  • Restock

Responsibilities

  • Greet members by name, check them into the facility, and manage the multi-line phone system.
  • Confidently explain membership tiers, conduct facility tours for prospects, and sign up new members using our management software.
  • Assist members with billing inquiries, booking massages, booking personal training sessions, locker assistance, schedule tanning, schedule sauna, and class registrations.
  • Prepare and serve high-quality coffee, espresso drinks, protein shakes, and smoothies according to center recipes.
  • Efficiently process transactions for cafe items, retail supplements, and apparel.
  • Maintain a clean and organized cafe environment, following all health and safety protocols for food handling.
  • Perform regular "floor sweeps" to ensure the gym, studios, and locker rooms are spotless. This includes wiping down equipment and emptying trash.
  • Maintain a continuous cycle of towel laundry (wash, dry, fold) to ensure our "clean towel service" is never interrupted. Check lists are in Notion for both Wellness Center and Physical Therapy sides
  • Ensure locker rooms are fully stocked with toiletries, paper products, and fresh towels at all times.

Benefits

  • Health, vision, dental insurance
  • Retirement with employer match
  • Wellness program with discounts to Health Insurance or Cash Bonus with Participation
  • Milestone payments with longevity of employment
  • Paid Time Off (PTO)
  • Extended Sick pay
  • Learning Center designated only for Freeman Family members
  • Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.
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