Wellness Center Associate

Greater Green Bay YMCA•Green Bay, WI

About The Position

Under the general supervision of leadership, the Wellness Center Associate ensures a safe, welcoming, and supportive environment within the fitness center. The role monitors member activity, provides guidance on proper equipment use, and upholds safety and cleanliness standards. The associate helps foster member engagement, support healthy lifestyles, and provide an exceptional experience for members and guests. The position also supports YMCA programs and initiatives by sharing information about classes, events, and wellness opportunities. Employees must be able to perform the essential functions of the position, with or without reasonable accommodation. The job description notes that additional tasks may be assigned as needed and that its listed responsibilities, duties, and qualifications are not exhaustive.

Requirements

  • Must be at least 18 years of age.
  • Ability to demonstrate basic exercises and safe movement techniques.
  • Must be able to perform CPR and/or other first responder duties as trained.
  • Must be able to stand and move on foot for up to 8 hours per shift.
  • Must regularly lift or move up to 80 pounds.
  • May be required to travel between YMCA centers or off-site locations.

Nice To Haves

  • An enthusiastic and engaging personality with a willingness to learn.

Responsibilities

  • Actively observe member activity and equipment use, intervene to address unsafe behavior or misuse, and reinforce YMCA policies and etiquette.
  • Demonstrate proper equipment operation, answer member questions, and offer basic exercise guidance.
  • Routinely clean and sanitize fitness areas, organize weights and accessories, and inspect machines for proper operation.
  • Respond to emergencies by following YMCA safety protocols, administering first aid or CPR if certified, and communicating with leadership.
  • Build positive member relationships by greeting members, initiating friendly conversations, and creating a welcoming atmosphere.
  • Share information about upcoming classes, events, and wellness opportunities to support YMCA programs and member participation.
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