Wellness Attendant (Part-Time)

Four Seasons•Minneapolis, MN

2d•Onsite

About The Position

Four Seasons is a company driven by its people, committed to creating exceptional experiences for guests, residents, and partners through a culture of luxury and genuine care. The company fosters an environment where team members are encouraged to grow and treat each other with respect. The Four Seasons Hotel Minneapolis, located near the Mississippi River and connected by Skyway, features Mediterranean-inspired dining, a wellness floor with indoor and outdoor pools, and a Spa focused on nourishment. The hotel is seeking a Wellness Attendant to join its team, emphasizing connection, character, and craftsmanship. The basic purpose of the Wellness Attendant role is to maintain cleanliness, set-ups, and spa standards in the locker rooms, fitness, and pool areas, respond to all interactions efficiently and professionally to ensure customer satisfaction, and comply with all Four Seasons' policies and procedures.

Requirements

Passion for the health and wellness industry
A superior sense of organization and ability to prioritize in a busy environment
High grooming standards
Very proactive personality
Punctuality
Great and honest smile
High school degree or GED

Responsibilities

Maintain cleanliness, set-ups and spa standards in the locker rooms, fitness, and pool areas
Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort
Comply with all Four Seasons’ policies and procedures
Set-up and maintain Spa including refreshments, locker rooms, fitness areas, indoor pool area, pre-treatment area and relaxation rooms
Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with spa services
Assist guest to their appointments as they relate to the Spa services
Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Four Seasons Employee book
Work harmoniously and professionally with co-workers and supervisors
Provide guests with tours of the Spa and fitness center
Provide the proper and safe operation of all fitness equipment including jacuzzi, steam room, sauna, weight equipment, free weights, bicycles, treadmills, elliptical and other items
Work closely with Engineering and Housekeeping to keep Spa areas meticulously clean and fresh and resolve any potential and existing problems accurately and promptly
Issue, stock and replenish towels, robes, toiletries, hydrating beverages, fruits and other items or amenities needed in the Spa areas

Benefits

Competitive compensation packages
Comprehensive health and vision insurance (Available to Full-Time employees only)
Discovery nights at Four Seasons Properties around the globe
Holiday and vacation pay (Available to Full-Time employees only)
Daily meals inspired by award-winning chefs
Uniforms and uniform care
Sick pay
Disability coverage and life insurance (Available to Full-Time employees only)
Opportunities for career development and advancement
Parking discounts
Staff lounge and cafeteria space with city view
Up to eight weeks of parental leave pay (Available to Full-Time employees only)
Fur baby insurance
401(k) retirement plan
Discounted accommodations at Four Seasons properties worldwide
Dental coverage available at a discounted rate (Available to Full-Time employees only)