Wellness Associate - Part Time

TerrAscend • Thorndale, PA

1d • Onsite

About The Position

The Apothecarium is a trusted, award-winning cannabis retail brand with locations across California, Pennsylvania, Maryland, and New Jersey. We are known for our modern, welcoming spaces, emphasis on education, and unmatched customer service. Our highly trained cannabis associates provide personalized, one-on-one consultations to help customers find the products that best meet their needs. We create experiences that promote wellness, build trust, and enrich lives. This part-time Wellness Associate will provide compassionate, friendly, and professional customer services to our patients. Wellness Associates assist patients and caregivers with cannabis recommendations through product selection, effects, potency, dosing, methods of consumption, and administration. This role requires tactical work to service patients with care and efficiency, which may include educating customers on product benefits, receiving inventory shipments, and logging sales data into POS and tracking systems. Strong situational awareness and EQ are critical for working within a diverse team.

Requirements

• Must meet age requirements by state as determined by the Department of Health or State Regulatory Commission.
• At least one (1) year of customer service, retail, or related experience preferred.
• Must be flexible regarding work schedule, including evenings, weekends, and holidays.
• Ability to work well within a team environment.
• Stand constantly.
• Walk frequently.
• Reach and twist/turn with hands and arms.
• Climb or balance and stoop, kneel, crouch or crawl.
• Frequently lift and/or move up to 20 pounds.
• Occasionally lift and/or move up to 50 pounds.
• Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.
• A complete background investigation will be conducted.

Nice To Haves

• Cannabis experience a plus.

Responsibilities

• Provide compassionate, friendly, and professional customer services to patients.
• Assist patients and caregivers with cannabis recommendations through product selection, effects, potency, dosing, methods of consumption, and administration.
• Educate customers on the benefits of products.
• Receive new inventory shipments.
• Log sales data into POS and tracking systems.

Benefits

• We believe that How We Work Together Matters. Our priority is to assemble a team that believes not just in what we do but how and why we do it. Our most successful team members know that being of service to our patients, our customers, and each other is what separates us from other organizations. Our continued success is dependent upon bringing together the brightest minds in business with best-in-class cultivation and elevated patient and customer experiences, so we continue to set the standard for the industry.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed