Hiring Event @ Aunt Mary's Dispensary

TerrAscend • Flemington, NJ

5d • Onsite

About The Position

TerrAscend is hiring part-time and full-time Wellness Associates for Aunt Mary's Dispensary in Flemington, New Jersey. The role provides compassionate, friendly, professional service to patients, caregivers, and customers. Associates greet and check in visitors, verify eligibility for medical marijuana, and complete accurate, compliant transactions and patient-order fulfillment.

Associates help patients and caregivers select products and understand effects, potency, dosing, consumption methods, and administration. They maintain patient records in state-mandated and point-of-sale systems, keep current on products and regulatory requirements, protect patient confidentiality and security, and follow procedures for service, inventory, cash handling, compliance, and safety. A background check is required. The position may involve extended periods on one's feet, repetitive hand or arm movements, and lifting items up to 50 pounds, with or without reasonable accommodation.

Requirements

• High school diploma or GED required.
• Good organizational and computer skills.
• Excellent interpersonal and communication skills and the ability to multitask.
• Ability to create and maintain a customer-focused culture.
• Ability to work or manage coverage for weekends and holidays as necessary.
• Background check required.

Nice To Haves

• Cannabis experience is a plus.
• At least one year of customer service, retail, or related experience is preferred.

Responsibilities

• Assist patients, caregivers, and customers with cannabis recommendations and product selection, including information about effects, potency, dosing, consumption methods, and administration.
• Manage patient records using the state-mandated system and point-of-sale system.
• Maintain product knowledge and promptly answer questions, referring concerns to a dispensary healthcare practitioner or management when appropriate.
• Maintain knowledge of state regulatory requirements and guidelines.
• Provide excellent customer service, including greeting visitors, using courtesy and eye contact, and protecting patient confidentiality and security.
• Help patients understand medical marijuana so they can make informed decisions about their care.
• Build and maintain relationships with patients, caregivers, and customers by anticipating their needs.
• Follow established policies and procedures for customer service, staff management, patient and visitor management, inventory, cash handling, state compliance, safety, and security.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED