Wellness Associate

RONALD MCDONALD HOUSE NEW YORKNew York, NY
Onsite

About The Position

The Wellness Associate will be a forward-facing role that focuses on supporting wellness activities and programs that enhance the caregiver experience. This individual will help to provide access to effective tools and self-care opportunities for caregivers and their families. Responsible for strong communication with the broader Programs team, Operations staff, and program participants. Top priorities include overall customer service, space upkeep, and organization within the Wellness Center. The salary range for this position is between $50,000-$60,000 per year. The schedule for this role will be Monday through Friday 2:00 PM – 10:00 PM.

Requirements

  • 1+ years of relevant experience.
  • Strong interpersonal communication skills.
  • Demonstrated organizational skills and adaptability.
  • Ability to maintain a professional, empathetic demeanor while upholding organizational & donor standards and boundaries.
  • Must be comfortable lifting and moving items around the wellness center.
  • Ability to work in both fast-paced and calmer environments, depending on time of day and schedule.

Nice To Haves

  • Experience working with sensitive populations, hospital settings, hospitality, or caregivers is strongly preferred.
  • Bi-lingual (Spanish) strongly preferred.
  • Previous experience or certifications in yoga, meditation, personal training, and mental health preferred but not required.
  • Previous experience working within the Microsoft Office Suite (i.e. Excel & Word), Canva, and Adobe Acrobat preferred.
  • Comfort or experience working with guest or patient management software preferred.

Responsibilities

  • Support management in the day-to-day coordination, execution, and operations of the program to support caregiver wellbeing.
  • Encourage caregiver participation in wellness offerings such as stress management and self-care activities.
  • Maintain organization, cleanliness, and overall restorative experience within the space, assist practitioners by equipping them with necessary tools for wellness sessions and activities.
  • When necessary, aid Wellness practitioners with session set up and breakdown of services.
  • Support Wellness Center team and extended House when necessary, during events and other programming.
  • Ability to work collaboratively across departments.
  • Work with internal partners, practitioners and volunteers to support a comprehensive ongoing series of events with related marketing material.
  • Answer caregiver and employee questions regarding the Wellness Center space and services
  • Assist in tours & events attended by donors, board members, and broader members of the Ronald McDonald House – NY.
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