Wellbeing Support Assistant

Bupa•Fuquay-Varina, NC
•Onsite

About The Position

At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, innovative, and deeply personal. We’re a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is evolving, and so are we. By investing in advanced health technologies, better systems, and exciting pipelines of modern care products, we are empowering our residents to live with greater independence and dignity. As part of our Household team, a Wellbeing Support Assistant, ensures a comfortable, clean, and healthy environment by providing residents with general housekeeping services, assistance with daily living and lifestyle tasks and keeping communal areas clean and well presented. Here, your work has purpose, your voice matters and your future is full of possibility. Just imagine the impact you could make.

Requirements

  • Previous experience in an aged care environment, disability support, or community services (desirable)
  • Ideal work experience of 2+ years in a customer service or support role such as hospitality, housekeeping, or home-based care
  • First Aid Certificate (or willingness to obtain)
  • Take pride in providing high-quality household services that help residents live comfortably and safely
  • Acknowledge and accept each village resident as an individual and actively encourage residents to be independent
  • Always respect the confidentiality and privacy of village residents and actively communicate and listen respectfully to residents
  • Show an ability to work well individually and with a team
  • Demonstrate enthusiasm, care, and passion for making a difference in our residents’ lives
  • Reliable transport or travel arrangements
  • Hold legal entitlement to work in New Zealand

Responsibilities

  • Provide effective, efficient, and hygienic weekly cleaning of each resident’s apartment to a high standard
  • Complete all daily cleaning tasks for community areas as scheduled
  • Provide daily bed making service to residents and weekly bed changing services
  • Ensure care is taken with collecting and returning residents' laundry in a timely manner
  • Provide reminders and ensure medications are taken, and support with filling prescriptions
  • Assist with dressing and undressing, personal hygiene supervision, and meal deliveries
  • Provide any other general services our residents subscribe to, such as companion time
  • Report to the manager any faults, issues, or when supplies need replacement in residents’ homes and community areas
  • Manage supplies economically and avoid wastage
  • Adhere to Health & Safety policies, procedures, and safe chemical use and storage
  • Treat residents with respect and dignity

Benefits

  • Complimentary uniforms provided
  • Annual footwear allowance
  • Access to Bupa Campus – your go-to space for global learning and development
  • Access to Viva, Bupa's global employee wellbeing programme
  • Southern Cross health insurance membership with monthly premiums fully paid for eligible employees
  • Enhanced parental leave - 12 or 24 weeks of paid gender-neutral parental leave for eligible employees
  • Access to a wide range of employee benefits and discounts across retail, technology and more
  • Employee Assistance Programme
  • Regularly offered free flu vaccinations
  • free skin checks
  • initial menopause consultation
  • Refer a Friend Programme
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service