Welcome Specialist
About The Position
Join Pax8 in the United States as a Welcome Specialist, delivering unforgettable workplace experiences at our award-winning HQ. This is more than a front-desk role — it’s an opportunity to shape first impressions, create memorable moments, and bring Pax8’s culture to life every single day. You’ll be at the heart of our Denver HQ, blending hospitality, technology, and human connection while growing alongside Pax8’s evolving, AI-enabled workplace. Pax8 is consistently recognized as one of Denver’s best places to work, and for good reason. Our culture is built on trust, energy, creativity, and genuine human connection.
Requirements
- Substantial experience in office management, reception, or hospitality-driven environments
- Proven ability to deliver exceptional customer and guest experiences
- Strong working knowledge of Microsoft Office tools and workplace technologies
- Demonstrated confidence with A/V systems, access controls, and service ticketing platforms
- Excellent communication skills and stakeholder awareness
- Highly organized, detail-focused, and adaptable in fast-paced environments
- A naturally positive, welcoming presence with strong written and verbal skills
- Must hold valid right to work in USA
Responsibilities
- Be the first and most memorable point of contact for employees, guests, partners, and customers entering Pax8 HQ
- Curate thoughtful, intentional welcome experiences that reflect the Pax8 Marketplace and brand
- Anticipate daily activity across the building — meetings, interviews, tours, trainings, and events — and plan seamless run-of-show experiences
- Lead engaging HQ tours tailored to the purpose of each visit
- Act as a concierge and trusted resource for navigating the space, tools, and services
- Partner closely with Community, Facilities, and Tech Services teams to deliver a frictionless visitor journey
- Manage access badges, visitor sign-ins, Wi‑Fi access, amenities, and security protocols
- Coordinate food, beverage, and hospitality services for reception and meeting spaces
- Support workplace services ticket triage and space calendar accuracy
- Contribute to high-impact internal and external events that celebrate Pax8 culture
Benefits
- Competitive base salary
- Annual performance bonus
- Stock options
- Comprehensive medical, dental, and vision coverage
- 401(k) retirement plan with company match
- Generous paid time off and company holidays
- Paid parental leave
- Learning and development investment
- Health and wellbeing programs
- Regular team and company social events
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
