Welcome Center Receptionist
Life Enriching Communities•Montgomery, OH
•Onsite
About The Position
The Welcome Center Receptionist is responsible for answering and directing incoming calls, greeting and directing campus visitors, managing mail, and assisting residents with copies. This role also involves managing guest suite reservations, monitoring fire and medical alarms, and communicating effectively among all departments. The ideal candidate is a friendly, organized professional with a passion for customer service and enjoys helping others and managing administrative tasks.
Requirements
- High School Diploma or equivalent
- Demonstrated customer service experience
Responsibilities
- Answer and direct all incoming calls
- Greet and direct all campus visitors
- Manage mail: Receive and distribute incoming and internal mail, packages and deliveries, as well as outgoing mail, including HP mail to proper POAs as needed or instructed, prepare labels for IL mail boxes as residents admit or withdraw or move to another level of care
- Maintain POA label binder as needed
- Communicate effectively among all departments across campus
- Manage all Guest Suite reservations; track and send invoicing to Billing Department
- Monitor fire and medical alarms
- Assist residents with copies, if needed
Benefits
- Generous Paid Time Off (PTO)
- Retirement Fund with Company Match
- On-Site Gym
- Advancement opportunities
- Beautiful, state-of-the-art facilities
- A supportive team culture
- Work that truly makes a difference
- Excellent patient care ratios that support quality time with residents
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
