Weekender Telehealth Nurse (RN) Patient Access and Care Team (PACT)
About The Position
The Weekender Telehealth Nurse (RN) is part of the Patient Access and Care Team (PACT) and will provide telehealth nursing services to diverse populations within the health system. This is a part-time, 24-hour weekend position, requiring 12 hours of work on both Saturday and Sunday. The role is primarily remote, but requires on-site orientation and the ability to report on-site within one hour in the event of technology failures or at the request of leadership. There is potential for the role to transition from remote to a designated work site. The nurse will engage patients with the goal of improving clinical outcomes and promoting patient/customer satisfaction, acting as an advocate for patients and families. Interactions and communication must align with diversity and inclusion principles.
Requirements
- Graduate of an accredited school of nursing for Registered Nurses
- Minimum of three years of varied clinical experience preferred in telephone nurse triage, ambulatory settings, and inpatient medical-surgical inpatient units.
- Current license to practice as a Registered Nurse (RN) in the applicable state.
- BCLS certification required unless CPR skill demonstration is medically contraindicated.
- Valid driver's license required.
- Excellent customer service skills
- Experience in multidisciplinary team collaboration
- Ability to perform telephone nursing patient assessments in an efficient manner using standardized nurse triage and departmental guidelines
- Excellent verbal and written communication skills
- Excellent organizational skills and the ability to work within a dynamic environment
- Basic computer skills with the ability to navigate multiple systems
Nice To Haves
- Varied clinical experience preferred in telephone nurse triage, ambulatory settings, and inpatient medical-surgical inpatient units.
- Previous experience with nurse telephone triage or within a nursing call center preferred.
Responsibilities
- Adheres to AHWFBH standards to promote a positive work environment through effective and professional communication skills, interpersonal relationships, and team building.
- Provides telehealth nursing services to diverse populations in the health system.
- Engages patients with the goal of improving clinical outcomes and promoting patient/customer satisfaction.
- Advocates for patients and families.
- Communicates and collaborates with other individuals and providers within the health system.
- Demonstrates responsibility for professional and personal development.
Benefits
- Comprehensive suite of Total Rewards: benefits and well-being programs
- Competitive compensation
- Generous retirement offerings
- Programs that invest in your career development
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
