Weekend Receptionist - The Waldorf Astoria
About The Position
We are looking for an enthusiastic and professional receptionist to join our team. This role is crucial as the face and first point of contact for our organization. The ideal candidate will have a professional appearance, strong customer service experience, excellent organizational skills, and the ability to perform all duties associated with the position, including proper phone etiquette and a strong desire to assist clients. The receptionist must be able to work effectively with diverse personalities and backgrounds, manage numerous details weekly, and demonstrate excellent time management and professionalism.
Requirements
- At least 1 year of receptionist, administrative, or customer service experience preferred
- Comfortable interacting with clients, professionals, and the public
- Strong customer service, communication, and interpersonal skills
- Organized, reliable, and able to manage time and priorities effectively
- Able to multitask and shift between tasks quickly
- Self-motivated while also able to follow direction
- Shows empathy and professionalism, especially on the phone
- Basic computer proficiency (Microsoft Office, email, calendars, word processing, PDFs)
- Experience with data entry, scanning, copying, filing, and online research
- Comfortable using office equipment (computers, scanners, copiers, multi-line phones, fax machines, postage meters)
- Ability and willingness to learn new systems and technology quickly
Responsibilities
- Greet and welcome agents, owners, and prospects in a professional and friendly manner
- Manage check-in/check-out processes and visitor access
- Answer and direct phone calls, emails, and inquiries promptly
- Maintain the front desk area and sales gallery in a clean, organized, and professional condition
- Assist with scheduling, package handling, and guest requests
- Communicate effectively with management, butler staff, in-house team, and security
- Provide exceptional customer service and ensure the highest standards of hospitality
Benefits
- Base Salary and Performance bonus
- Medical, dental, vision, legal services, flexible spending account
- Employer Match Commuter Benefits
- 100 percent employer-paid life and disability insurance
- Employer Matching 401k
- Upward Mobility
- Employee Engagement and Wellness programs
- Company-paid Vacation, Sick, Personal, and Holiday Time
- Opportunities for Professional Development and Tuition Reimbursement
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
