Weekend Receptionist

Virginia Information Technologies AgencyVirginia Beach, VA
Onsite

About The Position

We are seeking a professional receptionist who is committed to delivering outstanding customer service that creates a welcoming experience for every visitor. The Receptionist serves as the first point of contact for residents, families, visitors, vendors, and staff. This position is responsible for providing courteous customer service, managing front desk operations, and supporting administrative functions in a healthcare environment while maintaining confidentiality and professionalism.

Requirements

  • Experience in a healthcare, nursing home, or assisted living setting preferred
  • Willingness to work evenings, weekends, or holidays as scheduled
  • Strong verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Organizational and time-management skills
  • Basic computer skills, including email, word processing, and data entry
  • Ability to multitask and prioritize in a busy environment

Nice To Haves

  • Experience in a healthcare, nursing home, or assisted living setting preferred
  • Willingness to work evenings, weekends, or holidays as scheduled
  • Strong verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Organizational and time-management skills
  • Basic computer skills, including email, word processing, and data entry
  • Ability to multitask and prioritize in a busy environment

Responsibilities

  • Greet residents, visitors, families, and staff in a warm, professional, and respectful manner
  • Answer, screen, and direct incoming phone calls accurately and efficiently
  • Monitor visitor sign-in/sign-out and follow facility security and infection control protocols
  • Provide general information about the facility while maintaining resident privacy
  • Receive, sort, and distribute mail, deliveries, and messages
  • Maintain front desk area to ensure it is clean, organized, and welcoming
  • Assist with administrative tasks such as filing, copying, faxing, and data entry
  • Coordinate communication between departments as needed
  • Respond calmly and appropriately to emergencies and notify appropriate staff
  • Support resident-centered care by demonstrating compassion and sensitivity to residents and family
  • Maintain confidentiality in compliance with HIPAA and facility policies

Benefits

  • Competitive pay.
  • Supportive team environment.
  • Opportunity to make a meaningful impact by ensuring smooth staffing operations.
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