Weekend Overnight Dispatcher (Part Time: Kansas City, MO)
About The Position
Black & McDonald's Kansas City team is growing! If you are a committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you. The Project Administrator/Dispatcher is responsible for supporting the maintenance department with workflow management and field contact. Reporting to the Maintenance supervisor. Duties and responsibilities include but are not limited to: Work directly with the call centers, customers, and citizens for streetlight & traffic signal issues Create work orders, update work orders, enter field comments Communicate with field personnel regarding repairs Ensure the dispatch performance criteria of the contracts are met High customer service level required Monitor multiple systems for timely responses Monitor security cameras
Requirements
- Hours for the shift are every Friday 11:00pm to 7:00am, Saturday 7:00pm to 7:00am and Sunday 3:00pm to 11:00pm.
- 24/7 department, including all holidays
- Additional hours possible as needed to cover open shifts
- Communicate clearly both verbally and in writing with all levels in the organization and with outside clients.
- Must be a self-starter, able to work alone, with others and to handle multiple tasks.
- Must be able to keep self on track while working alone
- Proficient in the use of MS Office and Excel
Responsibilities
- Work directly with the call centers, customers, and citizens for streetlight & traffic signal issues
- Create work orders, update work orders, enter field comments
- Communicate with field personnel regarding repairs
- Ensure the dispatch performance criteria of the contracts are met
- High customer service level required
- Monitor multiple systems for timely responses
- Monitor security cameras
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
