Weekend Operations Support – Facility Cleaning

Bridgepoint, LLCBerwyn, IL
Remote

About The Position

We're looking for a Weekend Operations Support Specialist to support our Night Cleaning division. This position will help manage employee scheduling, communication, and staffing needs for our overnight cleaning accounts throughout the weekend. This is an entry-level operations role, but previous staffing experience is required. We're looking for someone who understands the staffing industry and is familiar with janitorial, commercial cleaning, or night cleaning operations. You do not need to have worked as a cleaner. We are looking for someone who understands the staffing side of the cleaning industry and can help keep our weekend operations organized and fully supported.

Requirements

  • Staffing Industry Experience Required
  • Must be available Friday through Monday
  • Previous staffing agency experience REQUIRED
  • Strong phone, text, and email communication
  • Excellent organization and follow-up
  • Comfortable working with a high volume of employees and assignments
  • Able to handle last-minute changes and solve problems quickly
  • Dependable and able to work independently

Nice To Haves

  • Familiarity with janitorial, commercial cleaning, or night cleaning staffing strongly preferred
  • Scheduling or staffing coordination experience preferred

Responsibilities

  • Manage and update schedules for night cleaning assignments
  • Confirm employees for upcoming shifts
  • Monitor attendance, call-offs, late arrivals, and no-shows
  • Help find replacements for open shifts
  • Communicate schedules, locations, and assignment details to employees
  • Respond to employee questions and weekend staffing issues
  • Assist with last-minute client staffing requests
  • Monitor active overnight assignments and escalate issues when needed
  • Maintain accurate employee notes and scheduling information
  • Provide updates and handoffs to the Night Cleaning Operations team
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