Weekend Manager-Jackson House Museum

Virginia Information Technologies AgencyLexington, VA
Onsite

About The Position

The Weekend Manager is responsible for overseeing daily museum operations on Saturdays and Sundays, ensuring a welcoming and informative experience for all visitors while maintaining efficient store and site management.

Requirements

  • Professional appearance and demeanor
  • Ability to collaborate with colleagues in a team-oriented environment while maintaining a high standard of visitor service
  • Strong communication skills with the ability to convey historical information clearly and accurately
  • Customer service mindset with attentiveness to visitor needs
  • Dependability, punctuality, and sound judgment
  • Ability to follow established procedures and enforce museum policies
  • Basic proficiency with point-of-sale systems, computers, and phones
  • Strong multitasking and organizational skills
  • Availability to work both Saturdays and Sundays

Responsibilities

  • Open and close the museum, including completing end-of-day cash reconciliation and reporting
  • Supervise Visitor Services Technicians, supporting their work as interpreters in the house and clerks in the museum store
  • Provide guided tours and assist visitors with the self-guided tour experience as needed
  • Process ticket and retail sales in the museum store as needed
  • Provide coverage for Visitor Services Technicians during breaks, including lunch periods
  • Monitor and maintain museum store inventory, including restocking merchandise
  • Ensure public spaces are clean, orderly, and visitor-ready throughout the day
  • Assist with special projects and support overall museum operations as assigned
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