Weekend Intake Coordinator - Home Health
About The Position
The Weekend Intake Coordinator is responsible for managing all aspects of the patient intake process. This includes communicating directly with patients and families, data entry, establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, facilitating a daily intake stand up meeting, and managing the insurance verification and authorization processes. The Intake Coordinator directs all daily patient referral and intake operations, including providing direct oversight of the establishment and implementation of intake policies. They direct the implementation of improved work methods and procedures to ensure patients are admitted in accordance with policy. They establish and maintain positive working relationships with current and potential referral sources. They ensure a seamless transition of patients to home care by providing direct oversight of patient education and preparation for home care, plan of care initiation, and coordination of care with multiple service providers. They ensure maximum third-party reimbursement through direct oversight of insurance verification and authorization processes. They maintain a comprehensive working knowledge of Home Health contractual relationships and ensure that patients are admitted according to contract provisions.
Requirements
- Healthcare experience, preferably in referrals/intake in a home health environment
- Good communication skills
- Negotiation skills
- Public relations skills
- Autonomy
- Assertiveness
- Flexibility
- Cooperation in performing job responsibilities
Nice To Haves
- Nursing background
Responsibilities
- Managing all aspects of the patient intake process
- Communicating directly with patients and families
- Data entry
- Establishing and maintaining positive relationships with customers and referral sources
- Responding to customer requests and concerns
- Facilitating a daily intake stand up meeting
- Managing the insurance verification and authorization processes
- Directing all daily patient referral and intake operations
- Providing direct oversight of the establishment and implementation of intake policies
- Directing the implementation of improved work methods and procedures to ensure patients are admitted in accordance with policy
- Establishing and maintaining positive working relationships with current and potential referral sources
- Ensuring seamless transition of patients to home care by providing direct oversight of patient education and preparation for home care, plan of care initiation, and coordination of care with multiple service providers
- Ensuring maximum third party reimbursement through direct oversight of insurance verification and authorization processes
- Maintaining comprehensive working knowledge of Home Health contractual relationships and ensuring that patients are admitted according to contract provisions
Benefits
- Cornerstone/Pennant Group benefits
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
