Intake Coordinator Home Health

MultiCare Health System•Tacoma, WA

1d•Onsite

About The Position

The Intake Coordinator is the functional expert responsible for appropriately receiving and coordinating Home Health referrals from physicians, hospitals, facilities and other community referral sources. Operating with minimal supervision, this position requires substantial specialized knowledge, judgment and skill. The Coordinator verifies home health appropriateness; processes referrals and prior authorizations; completes pre-registration as required by patient type and anticipated service; submits and monitors pre-authorizations; creates price estimates; communicates Advance Beneficiary Notice (ABN) issues to referring providers, and works with referring providers to resolve pre-service authorization denials. The coordinator uses critical thinking skills in making decisions regarding patient care that includes knowledge and integration of relevant standards, resources, and data while working with the LPN and RN Intake Coordinators to make informed patient decisions.

Requirements

Two (2) years of experience in dealing with the public in a customer service role.
Experience in not for profit health care field.
Three (3) years of pre-authorization or referral coordinator experience; OR Three (3) years of experience in scheduling; OR Two (2) years of Home Health and or Hospice intake experience.

Responsibilities

Receiving and coordinating Home Health referrals from physicians, hospitals, facilities and other community referral sources.
Verifying home health appropriateness.
Processing referrals and prior authorizations.
Completing pre-registration as required by patient type and anticipated service.
Submitting and monitoring pre-authorizations.
Creating price estimates.
Communicating Advance Beneficiary Notice (ABN) issues to referring providers.
Working with referring providers to resolve pre-service authorization denials.
Using critical thinking skills in making decisions regarding patient care that includes knowledge and integration of relevant standards, resources, and data.
Working with the LPN and RN Intake Coordinators to make informed patient decisions.