Weekend Care Coordinator

Open Arms & FCSChicago, IL
Remote

About The Position

We are seeking a reliable and organized Weekend Care Coordinator to support client care operations every Saturday and Sunday. This role serves as a key point of contact for clients, caregivers, and internal team members to ensure schedules are maintained, urgent staffing needs are addressed, and service issues are resolved promptly.

Requirements

  • Strong communication and problem-solving skills.
  • Comfortable working independently in a remote environment.
  • Ability to manage multiple priorities in a fast-paced setting.
  • Must be based in the Chicago metropolitan area.

Nice To Haves

  • Previous experience in home care, healthcare coordination, scheduling, or customer service preferred.
  • Experience with scheduling or healthcare software is a plus.

Responsibilities

  • Coordinate caregiver schedules and respond to call-offs or coverage needs.
  • Communicate with clients, families, and caregivers regarding scheduling updates.
  • Monitor and resolve weekend service issues and escalations.
  • Document care coordination activities and updates in company systems.
  • Collaborate with weekday teams to ensure smooth handoff of outstanding items.
  • Support client service continuity and caregiver engagement.
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