Weekend Bilingual Shelter Supervisor - Seton Home

Seton Home•San Antonio, TX

6d•Onsite

About The Position

The Shelter Supervisor is responsible for the day to day operation of the shelter environment. Observe all agency policies and procedures and monitor implementation of procedures by direct care staff within a trauma-informed lens.

Requirements

Minimum High School Diploma or Equivalent;
Minimum of 2-year management and/or supervisory experience;
Reliable transportation
Valid driver license
Valid vehicle insurance
Must provide immunization/shot records;
Submit to a state and federal background check, Child abuse and neglect registry check, and Tuberculosis screening;
Be physically, mentally, and emotionally capable of performing assigned tasks and have the skills necessary to perform essential duties and responsibilities
Able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route if working directly with unaccompanied children;
Varicella: two doses of varicella vaccine (at least 4 weeks apart) OR born in the United States before 1980 with a reported history of chickenpox (verified by an adult present at the time of illness) OR titers indicating varicella immunity OR documentation from healthcare provider verifying previous infection.
MMR: two doses of MMR vaccine (at least 4 weeks apart) OR titers indicating immunity to all three diseases
DTaP or TDap: Complete primary vaccination series. If primary vaccination series completed in childhood, one TDaP dose in adulthood.
Influenza: one dose annually during flu season.
Bilingual: Fluent in English/Spanish with regards to reading, writing, speaking, and comprehension of the spoken language.
Minimum of 2-year management and/or supervisory experience.
Working knowledge of TDFPS Minimum Standards, and Office of Refugee Resettlement- Division of Unaccompanied Children's Services National Care Standards.
Experience with computer software, familiarity with or ability to utilize Extended Reach and MS Office (i.e. MS Word, Excel, Outlook, and OneDrive).
A solid grasp of progressive management strategies.
Possess knowledge and proficiency in Prevention and Management of Aggressive Behavior techniques.
Training and/or experience in direct service delivery, supervisory management skills.
Ensure Shift Managers have completed supervisory TPCN tasks are completed daily.
Must be detail oriented, organized, self-motivated, work well independently and on a team.
Must have good written and verbal skills.
Must have good critical thinking and problem-solving skills.
Able to multi-task.

Nice To Haves

Associate or Bachelor’s degree preferred
Sanctuary Model experience preferred

Responsibilities

Provide direct supervision to assigned shift managers. Provide feedback, evaluation, motivation and direction to staff.
Acts as role model for professional behaviors, attitudes, social skills and self-care.
Ensure shift schedules and staff assignments are meeting ratio, appointments and planned activities at least 24 hours in advance.
Schedule and conduct 1:1 meetings on a monthly basis with direct reports.
Must be available to come in on weekend or after hours based on agency’s needs.
Deliver client services and all daily interactions within the Sanctuary Model framework
Facilitate monthly team meetings to include team-building activities.
First point of contact in responding to ORR placement requests.
Responsible for updated the bed capacity tool on UC Portal on a daily basis.
Responsible for recruiting qualified candidates and ensuring on the job training is completed timely.
Responsible for maintaining direct reports annual training progress to ensure compliance.
Ensure the safety of residents and coworkers by following compliance with State licensing and contract standards of regulating/accrediting bodies.
Report all serious incidents and daily activities to the Assistant Program Director and Program Director within 30 minutes of incidents occurring.
Monitor the proper dispensing of medications, verifying of medication on all shifts.
Conduct walkthrough of grounds, Cottage A, B, and C common areas, resident’s rooms, and pantry, utility closets to ensure cleanliness, organizations and safety is being met. Ensures non-compliant or safety hazards are immediately corrected.
Maintain client and employee confidentiality using discretion and professional judgement.
Responsible for inputting, converting and entering receipts using the database on a monthly basis.
Review treatment, support and safety plans and ensure staff is informed. Follow up in verbal and written communication to ensure staff assigned completes actions.
Maintain monthly inventory for food, household items, and supplies. Ensure orders are submitted to Resource Coordinator timely to allow fulfillment of order. At least 3 days in advance.
Review and complete Extended Reach logs on a weekly basis, ensure all logs are filed.
Must ensure the completion of all required professional development assignments in a timely manner for their direct reports (this one is for supervisory positions only)
Must complete all required professional development assigned in a timely manner
Must be sensitive to the service population’s cultural and socioeconomic characteristics.
Adhering to safety training and protocols on a daily basis, and taking precautionary measure to ensure the safety and well-being of self, others.
Responsible for protecting the confidentiality of any information or material obtained in the service with the organization to include but not limited to client names and information, services rendered to clients, donors names and gifts, internal and external investigations or results of any investigations, and financial information.
Adherence to the Code of Conduct and the Faith and Moral Policy is mandatory.
Every employee is required to take a solution-oriented approach in their interactions and undertakings, as well as being a team member that promotes collaboration and commitment to the Mission and Vision of the organization.
As a Seton Home employee, attendance and successful completion of a 10-day New Employee Orientation is mandated for the position. The inability to meet this requirement will conclude employment with the Agency.
Other duties as assigned by Director, Senior Director or Vice President.