Weekend Assistant Spa Manager

Hand & Stone•Bryn Mawr, PA

7d•Onsite

About The Position

Our busy Bryn Mawr, PA, location is seeking an Weekend Assistant Spa Manager to Welcome, Empower, and Connect with our clientele to provide the ultimate spa experience by ensuring our Members are enjoying the best hour of their month, and to encourage new clients to become members by making a massage or facial a part of their monthly self-care ritual. Our Weekend Assistant Spa Manager is responsible for leading the Spa Ambassador Team to achieve the sales goals of the spa, and works with our Spa Manager to realize the spa’s Culture of Excellence. This schedule for this position is Friday evening, Saturday, and Sunday for approximately 20 hours total.

Requirements

Commissioned Sales Experience is a MUST, preferably in a membership-based environment
Communicate with clients and provide exceptional service in a professional and personable way
Attention to Detail
Problem-solver: Taking immediate action to solve issues
Ability to work independently with minimal supervision
Experience with a POS system
Display exemplary customer care & ability to translate this to membership sales
Reliability: On-time arrival every shift

Nice To Haves

Zenoti knowledge a plus
Authenticity: Convey genuine enthusiasm
Relationship-Building: Excel in building client relationships

Responsibilities

Welcome, Empower, and Connect with our clientele to provide the ultimate spa experience
Ensure Members are enjoying the best hour of their month
Encourage new clients to become members by making a massage or facial a part of their monthly self-care ritual
Lead the Spa Ambassador Team to achieve the sales goals of the spa
Work with our Spa Manager to realize the spa’s Culture of Excellence