Weddings & Catering Manager

AccorHotel • Wailea-Makena, HI

8h • $80,000 - $90,000 • Onsite

About The Position

As a Weddings & Catering Manager, you will have the invaluable opportunity to create bespoke experiences for your clients. As a Weddings & Catering Manager, you will be working closely with our Banquet and Culinary teams menus and design events for your clients. From intimate social gatherings to extravagant events, your organization, detailed planning and communication skills will have our guests feeling cherished and incredible. Position is based on-site.

Requirements

• Must be able to speak, read, write and understand the English language.
• Requires excellent interpersonal and communication skills, both verbal and written.
• Must be able to read and write to facilitate the communication process.
• Must be service oriented and capable of communicating effectively with persons involved in all levels of authority, both internally and externally.
• Must possess basic computational ability.
• Must possess computer skills, including, but not limited to, Microsoft Word, Excel, and Outlook.
• Extensive Food and Beverage knowledge.
• Must be able to multi-task and be detail-oriented in a fast paced, high volume environment with minimum supervision.
• Must have ability to work independently and to prioritize or seek clarification in prioritizing work assignments.
• Assertive, self-starter, self-motivator with a high degree of professionalism and accountability.
• Must be a strong team player and able to meet deadlines.
• Maintain a professional working environment and attitude.
• Minimum 2 years experience as a Catering and/or Weddings Manager.
• High School diploma or equivalent or vocational training

Nice To Haves

• Working knowledge with Opera and Social Tables is an asset
• College degree in Hospitality management or related field preferred

Responsibilities

• Respond to inquiries regarding wedding/catering/event space availability in a professional and timely manner; conduct follow-up calls after information has been sent.
• Conduct catering sales sites for prospecting social events.
• Assist in developing new business ideas and the promotion of existing business within all our market segments, focused primarily on Wedding/Catering Sales and Venue Private Events.
• Create and promote unique wedding packages.
• Proactively sell and service wedding, social and catering events.
• Build relationship with Marketing to develop promotional materials as needed to support further revenue growth.
• Communicate estimated event revenue to Director of Conference Services & Catering.
• Generate Banquet Event Orders, resumes and event diagrams in a timely fashion.
• Participate in periodic Catering/Banquet/Kitchen/Venue meetings to ensure perfection in service delivery.
• Build partnership with banquet team and vendors to ensure service standards are maintained.
• Provide event day coordination to ensure the seamless execution of event elements.
• Confirm all arrangements with vendors and entertainment, including the processing of payments.
• Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests.
• Focus attention on guest needs, remaining calm and courteous at all times.
• Conduct sales sites for potential wedding and catering business.
• Meet with wedding clients, group contacts and meeting planners on site.

Benefits

• Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees
• 401(k)
• One complimentary duty meal for all employees that work more than 6 hours per shift
• Food & Beverage discount at Fairmont Kea Lani (venue specific and discount may vary)
• Wellness Offerings
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees