Wedding & Social Events Manager

Four Seasons Hotels and Resorts•Austin, TX

1d•Onsite

About The Position

Four Seasons is a company powered by its people, committed to creating exceptional experiences for guests, residents, and partners through luxury and genuine heart. The company fosters a world-class employee experience and culture, believing in recognizing and treating everyone with respect to create lasting impressions. The Four Seasons Hotel Austin is a lakeside retreat in downtown Austin, offering 286 guest rooms and suites, two award-winning dining outlets (Ciclo and Live Oak), a luxury spa, and 17,121 sq. ft. of event space. It is one of Austin’s first and longest-standing luxury hotels, known for legendary service, well-appointed accommodations, seasonal activations, and evolving food and beverage offerings. Four Seasons Hotel Austin is seeking a Wedding & Social Events Manager to join its Sales & Marketing Team. The ideal candidate will have experience in selling and servicing Weddings and Social Events.

Requirements

3-5 year’s previous Wedding sales & Wedding servicing
Excellent reading, writing and oral proficiency in the English language
Strong selling and interpersonal skills
High level of creativity and attention to detail
Ability to handle multiple tasks and make decisions in a fast paced client driven environment
Delphi Sales and Catering Computer Software, MS Word, Excel, and ability to use MS Outlook e-mail and Teams

Nice To Haves

College degree

Responsibilities

Actively solicit new business and respond to inquiries with the intention of confirming profitable Social catering business and achieving Quarterly Sales Goals.
Maintain an active trace/follow-up system on all inquiries and personal sales calls.
Coordinate the sales efforts between sales department and catering to insure proper utilization of function space to yield maximum revenues.
Finalize the requirements of confirmed bookings while maximizing food, beverage and rental revenue potential through up selling and ensuring effective communication both written (Resumes, BEO's, Daily Reports) and personal contact with all departments for the success of the event.
Ensure accuracy of Banquet Checks and provide bill review on completion of program or event.
Conduct property tours and entertain planners of social events, and weddings.
Host Menu Tastings, and Planning Visits.
Supervise the execution of banquet events.
Review all function space with banquet manager and when required head house attendant.
Ensure satisfaction of client at the outset of all events.
Plan and/or attend and/or participate in meetings with hotel staff including but not exclusive to: Morning Operations Briefing, Resume Meeting, Banquet Event Order Meeting, Monthly Board of Operations.