Wedding + Events Dispatch Manager

Flowers For Dreams•Chicago, IL

6d•Onsite

About The Position

Flowers for Dreams is ushering in a craft flower movement. Locally crafted flowers for fair and honest prices across locations in Chicago, Milwaukee, Detroit, as well as overnight shipping to most of the Great Lakes region. Every bouquet benefits an amazing local charity. Named one of Business Insider's Most Inspiring Companies in America. We are looking for the ultimate logistics guru to run our Wedding and Events dispatch. This dedicated individual has exceptional problem solving skills, a keen eye for beauty, and a knack for wedding/event production. The Wedding + Event Dispatch Coordinator is communicative, tech savvy, organized, generates positivity, and remains calm under pressure. Help us become the leading brand in flowers and a nationwide, socially conscious leader!

Requirements

Ability to work Saturdays and occasional Sundays
2+ year in operations, management or logistics role
Proficiency in scheduling, operations, and margin management
Incredible attention to detail with excellent task management skills
Level-headed personality with a passion for problem solving
Proven ability to build large teams and operate them profitably
Positive problem-solver & shared values with Flowers for Dreams brand
Track record of success in CPG, light manufacturing businesses or floral/event
People-person with excellent communication and enthusiasm
Professional demeanor
Must be able to lift 50 lbs
Ability to drive a F4D Vehicle

Nice To Haves

Knowledge of flowers and some floral design experience preferred but not required

Responsibilities

Supervise wedding/event setup teams as they load florals, hardware, and materials on installation days
Act as primary contact for drivers and installation specialists
Recruit and train all operations staff to support ramp up periods and continued growth
Schedule, staff, and train installation teams for F4D weddings/events
Create KPIs to measure continuous improvement, margins, and profitability
Design & execute processes to scale our wedding/event fulfillment
Initiate and supervise communication with installation and strike team members: pre, during and post weddings/events
Communicate needs of the sales team to the production team to ensure 100% satisfaction among our clients
Manage a team of 35+ lead installers and design managers
Ability to work long hours on feet, some heavy lifting involved