Dispatch Manager

Heidelberg Materials • Pavilion, NY

3d • $86,850 - $108,500 • Onsite

About The Position

As a Ready-Mix Concrete Dispatch Manager, you will lead the dispatch function for Heidelberg Materials' New York ready-mix operations, driving safe, efficient, and customer-focused delivery performance while providing strategic leadership, workforce planning, and operational oversight across the business.

Requirements

• Experience leading dispatch, logistics, transportation, fleet, or operational teams in a fast-paced environment.
• Strong analytical, organizational, and decision-making skills with the ability to balance competing priorities and solve complex operational challenges.
• Proven ability to manage staffing, scheduling, and resource allocation while maintaining high levels of customer service.
• Proficiency with dispatch, transportation, scheduling, or other operational management systems.

Nice To Haves

• Experience within ready-mix concrete, aggregates, asphalt, construction materials, or a related industrial logistics environment is strongly preferred.

Responsibilities

• Lead daily dispatch, scheduling, and logistics activities supporting ready-mix operations across New York State.
• Manage and develop a team of dispatch, scheduling, and customer service professionals while fostering a culture of accountability, teamwork, and customer focus.
• Optimize driver scheduling, fleet utilization, and resource planning to improve operational efficiency and service reliability.
• Monitor performance metrics and identify opportunities to improve productivity, customer service, workforce planning, and operational effectiveness.
• Partner with plant operations, sales, customer service, and transportation teams to proactively support business needs and resolve operational challenges.

Benefits

• Competitive base salary ($86,850 - $108,500) and participation in our annual incentive plan.
• 401(k) retirement savings plan with an automatic company contribution as well as matching contributions.
• Medical, Dental, and Vision along with Prescription Drug Benefits
• Health Saving Savings Account (HSA), Health Reimbursement Account (HRA) and Flexible Spending Account (FSA)
• AD&D, Short- and Long-Term Disability Coverage as well as Basic Life Insurance
• Paid Bonding Leave, 15 days of Paid Vacation, 56 hours of Paid Sick Leave and 10 Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed