WEDDING & EVENTS COORDINATOR I

Wine Road Vintners•Temecula, CA

1d•Onsite

About The Position

Ponte Family Estate Winery, established in 2003, is a California-based winery located in Temecula Wine Country. With vineyards farmed since 1984, the winery produces over 20 estate-grown varietals in certified sustainable facilities. Adjacent to the Four Diamond, 90-room Ponte Vineyard Inn, the winery is set amidst 300 acres of vineyards and rolling hills, offering guests a relaxing escape. Ponte Family Estate Winery is recognized as a benchmark for exceptional service in Temecula, with associates committed to providing outstanding hospitality, fine wine, and dining in a beautiful setting.

Requirements

Must have a minimum of 4 years of wedding sales and coordinating related experience.
Experience selling weddings, function space and food and beverage.
Solid knowledge of sales principles, techniques, and practices common in the hospitality industry.
Demonstrate ability to achieve and exceed sales goals by effectively negotiating and closing contracts.
Ability to handle client challenges and remain composed and graceful under pressure.
Demonstrate strong computer skills, and be proficient in Microsoft Excel, Word, outlook, Triple Seat, and Webrez.
Agree to work a flexible schedule including evenings/weekends/holidays as required.
Use professional communication skills when writing and speaking with clients and other departments.
Speak in front of clients and various departments with clarity and confidence.
Demonstrate strong organizational, detailed, and multitasking skills.
Treat all associates and guests in a respectful manner.
Must have exceptional grooming standards that are consistent with company guidelines including apparel and footwear.
Be willing to work an event for at least 3/4th of the event time.
Must be able to work in a standing position for long periods of time.
Must be able to lift/carry up to 30 lbs.
Must be able to work outdoors in various weather temperatures.

Responsibilities

Receive, review, and respond to all inquiries for special events and weddings.
Convert prospective clients into committed customers through on-site visits/meetings, property tours and proactive communication.
Responsible for initial deposit, progress payments, and final payments as outlined in the contract and per standard operating procedures.
Assist in the selling/planning of other departments’ events, as needed, and directed by the Director of Sales and Special Events.
Manage clients by providing the highest level of service and integrity.
Maintain well-organized event records.
Attend sales meetings and weekly banquet event order meetings.
Maintain positive and productive relationships with internal departments and operations.
Develop and distribute all communications related to the planning and execution of group functions, including but not limited to banquet event orders (BEO’s) and room sets according to the established guidelines.
Participate in rehearsals, weddings, and events.
Provide the results of the wedding surveys to management.
Assist with training new coordinators and administrative assistants.
Any other tasks as assigned by your Manager.
Understand and adhere to the Ponte values, safety, and service standards.
Understand and adhere to environmental standards set by the winery.