Website QA & Project Coordinator (JB6071)

Recruitment

17d•Remote

About The Position

Join a UK-based website design agency that delivers high-conversion, bespoke websites with a concierge-style client experience. In this role, you will act as the central link between clients, designers, and developers, ensuring that each project moves seamlessly from concept to launch with precision, consistency, and care. You will manage 10–20 active projects at any time, oversee timelines, coordinate communication, populate and format content, and perform detailed quality checks across all devices and browsers. A large portion of your day will be spent testing, identifying errors, logging issues, and re-testing fixes to ensure every website meets the agency’s high standards. This is a hands-on, detail-driven coordination role suited to professionals who enjoy structure, autonomy, and building strong client relationships. Accuracy, organisation, and calm persistence are essential, as you will juggle multiple projects simultaneously while maintaining impeccable attention to detail. This is not a coding role but rather a coordination and quality-assurance position focused on content population, detailed testing, and managing project workflows.

Requirements

Experience managing high-volume project portfolios (10–20 projects simultaneously preferred).
Strong content formatting skills in WordPress.
Basic understanding of HTML, CSS, and web concepts.
Comfort working with tools such as Figma and browser inspector tools.
Extreme attention to detail, with the ability to pick up micro-errors.
Process-oriented, following strict SOPs, workflows, and QA checklists.
Highly organised, able to manage large volumes of tasks with structured systems.
Clear and proactive communicator, both written and verbal.
Patient and persistent, able to handle repetitive testing cycles without losing accuracy.
Able to learn new software tools, digital systems, and web processes quickly.

Responsibilities

Oversee concurrent projects, each at different stages of development.
Prioritise tasks effectively across multiple clients and internal stakeholders.
Track progress using project management tools, checklists, and structured workflows.
Ensure all deadlines are met and escalate risks or delays proactively.
Upload and format content, media, and images on websites, primarily in CMS environments such as WordPress.
Ensure consistency in styling, layout, and brand alignment across all pages.
Manually adjust and optimise content for clarity, readability, and visual appeal.
Perform detailed QA on all website pages and features using structured checklists.
Test functionality, including buttons, forms, links, menus, and user interactions.
Conduct content accuracy reviews, ensuring all text, imagery, and media are correct and error-free.
Validate styling and layout across all major browsers (Chrome, Firefox, Safari) and devices (desktop, tablet, mobile).
Check for broken links and 404 errors.
Log, track, and communicate bugs or issues with development, coding, and design teams.
Re-test after fixes are applied to ensure issues have been fully resolved.
Act as a key point of contact for both internal teams and multiple clients.
Communicate bugs, delays, priorities, or required changes clearly and proactively.
Manage client expectations with transparency and professionalism.
Collaborate with developers, designers, and content teams to move tasks to completion.