Website Launch Specialist

Motive

5d • Hybrid

About The Position

Motive's platform powers franchise auto dealership websites. Website Launch Specialists are the people who turn a signed contract into a live, branded dealership site. You’ll work in our drag-and-drop CMS to build sites that reflect each dealer’s brand, inventory, and business goals. That includes designing pages and navigation, setting up vehicle inventory displays, integrating with 3rd party systems, and meeting OEM brand and compliance requirements from our OEM customers like Nissan, BMW, Lexus and more. Every site you launch is customer-facing and revenue-critical for the dealership. You’ll collaborate with dealers directly, coordinate with Motive’s sales and account teams, and work with engineering and OEM stakeholders when custom needs or platform questions come up. Once a site goes live, you hand it off to our account management team for ongoing support. If you enjoy a mix of design, project management, and client work, and want to see your work go live quickly at scale, this role puts you at the center of how Motive delivers value.

Requirements

• 1-3 years of experience in a customer-facing role, preferably in SaaS, tech, or website implementation
• Strong problem-solving skills and a customer-first mindset
• Excellent verbal and written communication abilities
• Experience with CMS/website platforms
• Self-motivated, organized, and able to manage multiple projects simultaneously
• Adaptable in a fast-paced, evolving work environment

Nice To Haves

• Familiarity with the automotive industry (not required)

Responsibilities

• Manage 15-20 concurrent website builds on an ongoing basis (most websites launch in 4-6 weeks)
• Design, build and configure websites in Motive’s drag-and-drop CMS. You’ll be leading page designs, navigation structure, branding, inventory discovery flows, SEO optimization, and conversion optimization.
• Run 3-4 discovery and design working sessions per week with dealership stakeholders via Zoom, and be the point-person on client communication throughout the process
• Coordinate with 3rd party integration partners to set up inventory, lead routing, finance applications, and conversion tools to work with the sites you build
• Work directly with stakeholders at major automotive brands such as Nissan, BMW, Lexus, and others to ensure that sites represent the dealer’s OEM brand and the requirements specified by our OEM partners
• Steward sites through the activation process by overseeing the domain/DNS record implementation and performing a smooth handoff to our support and account management teams once a site goes live

Benefits

• Motive contributes 100% of the cost of employees' health, dental, and vision insurance premiums. For employees’ dependents, Motive covers 50% of their insurance premiums.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed