Web Operations Specialist (PSS1), Division of Marketing & Communication

Rowan University • Glassboro, NJ

1d • $85,551 - $98,389

About The Position

This position will specifically and comprehensively support the infrastructure and operations for the Rowan University website(s). This role requires a high degree of technical autonomy and deep knowledge of server administration. The position reports to the Director of Web Strategy and Development in the Rowan University Division of Marketing & Communication. Some evening, weekend, and holiday work is to be expected. Candidates must follow the residency requirements outlined by the New Jersey AFT.

Requirements

• A master’s degree in web development, computer science, information technology, or related degree.
• Five (5) to seven (7) years of professional experience working as an web or dev ops specialist, full-stack developer, programmer, or similar role.
• Familiarity with LAMP web application stack development.
• Knowledge administering Linux web servers running Apache, PHP, MySQL and other backend server technologies.
• Comfortability with regular expressions.
• Experience supporting the CI/CD pipeline utilizing Git and GitHub.
• Understanding of the entire web development process (design, development, testing, and deployment).
• Familiarity with content management systems such as Cascade, Drupal, or WordPress.
• Excellent oral and written communication skills.
• Strong organizational and problem-solving skills.
• Be able to work independently to solve problems with minimal supervision.

Nice To Haves

• Experience with AlmaLinux, CentOS, or RHEL
• Experience with Linux shell scripting to automate server and development processes.
• Experience supporting Apache Tomcat applications
• Back-end or full-stack development experience.
• Knowledge of front-end technologies, including HTML, CSS, Sass, JavaScript, and modern JavaScript frameworks.
• Experience with Apache Velocity.
• Experience using Cascade Content Management System by Hannon Hill.
• Experience working in an Agile/Scrum development environment.
• Experience using project management tools.
• Experience supporting web systems in a higher education environment.
• Proven ability to stay current with rapidly-changing technologies.

Responsibilities

• Configure and perform routine maintenance to ensure optimal performance of Rowan's CMS and web server cluster.
• Remediate server performance or outage notices in a timely fashion.
• Build and maintain reliable development, staging, and test environments to support the Web Services team, ensuring parity with production systems.
• Implement industry web standards and best practices throughout the Rowan University website, with particular awareness for performance.
• Work collaboratively on various projects with developers, other departments, and external vendors/service providers.
• Serve as the team's liaison for university-wide operations. Regularly attend Change Management meetings to align with upcoming maintenance, network outages, and current technology events.
• Work with Rowan’s Information Security Office to address and remediate vulnerabilities.
• Create and maintain technical documentation regarding back-end processes.
• Manage several projects simultaneously.
• Provide support for other, various Rowan University projects and initiatives.

Benefits

• comprehensive NJ State health, dental and retirement benefits
• extensive accrued time off/paid holidays
• tuition reimbursement for employee, spouse, and dependents to attend Rowan University, Glassboro. (Tuition reimbursement will apply to undergraduate degrees only for spouse and dependents).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level