Marketing & Communications - Web Operations Coordinator

Sacred Heart University • Fairfield, CT

1d • $24 - $25

About The Position

The Web Operations Coordinator coordinates, maintains, and optimizes content across Sacred Heart University’s website and digital platforms. The position works with academic, administrative, strategic enrollment management, and marketing and communications teams to ensure content is accurate, timely, engaging, accessible, and aligned with institutional goals. The role supports website content strategy and governance, helping departments present information effectively while maintaining a consistent University brand and user experience. It applies web content best practices, search optimization, accessibility standards, analytics, and emerging digital trends to improve the University’s online presence, and helps ensure digital experiences comply with WCAG 2.1. This is a temporary, part-time position requiring 10 to 20 hours per week.

Requirements

• Bachelor’s degree and 1–2 years of experience, or an equivalent combination of education and/or experience, in web development/universal design, digital marketing, English/writing, or a related field.
• Understanding of website, application, and document accessibility and accessibility barriers.
• Experience with Microsoft Office, Adobe PDF Creator, and Adobe Photoshop.
• Experience with content management and project management systems.
• Strong organizational skills and ability to work with varied campus departments, meet deadlines, and plan, organize, and execute multiple continuing assignments.
• Effective communication skills.

Nice To Haves

• Knowledge of Terminal Four Site Manager CMS.

Responsibilities

• Create, edit, publish, and maintain accurate, engaging, audience-focused website content.
• Collaborate with University departments to develop, update, and organize web content.
• Assist with web strategy and development in support of enrollment, retention, and advancement goals.
• Apply SEO, AEO, and GEO best practices to improve content visibility and user engagement.
• Ensure web content meets WCAG 2.1 accessibility standards and institutional accessibility requirements.
• Conduct content audits and quality assurance reviews to identify outdated content, broken links, accessibility issues, and other content concerns.
• Maintain the University’s voice, branding, content standards, and website governance practices.
• Develop and maintain navigation, calls to action, and user pathways that help visitors find information and complete tasks.
• Stay current with higher education web trends, accessibility standards, search technologies, and digital best practices.
• Develop technical pages such as online forms, surveys, applications, and photo galleries as needed.
• Perform other related duties and special projects as assigned.

Benefits

• Eligible part-time, non-benefit-eligible employees may participate in Sacred Heart University’s 403(b) retirement plan, subject to plan terms and eligibility requirements, but are not eligible for employer matching contributions. Temporary, per-diem, and seasonal staff are not eligible to participate in the plan.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level