Web Experience Manager

Quantifind•Palo Alto, CA

8h•$140,000 - $190,000•Remote

About The Position

As the Web Experience Manager, you will be responsible for the execution, optimization, and maintenance of the company's website, ensuring it functions as a core growth and engagement system. This role requires a blend of technical expertise in web development and a strong understanding of marketing principles, with a focus on driving demand and improving user experience. You will manage the website as a business-critical channel, working with modern CMS platforms, implementing SEO/AEO strategies, and ensuring seamless integration with marketing and sales systems.

Requirements

4–7+ years of experience owning, building and optimizing modern websites
Strong experience with Webflow and/or WordPress development
Experience supporting B2B marketing or SaaS organizations
Proven experience managing a website as a business-critical channel
Strong understanding of web fundamentals (HTML, CSS, JavaScript)
Understanding of UI/UX fundamentals well enough to improve conversion, usability, navigation, readability, and engagement
Experience working within CMS and component-based systems
Experience implementing SEO and AEO (AI-driven search optimization) strategies
Experience with analytics, tracking, and performance monitoring tools
Experience integrating websites with CRM and marketing systems
Strong problem-solving and troubleshooting skills
Ability to operate autonomously and make sound decisions
Data-driven mindset with a focus on measurable outcomes
Strong project management and prioritization skills
Ability to work cross-functionally and influence stakeholders

Responsibilities

Build, update, and publish pages efficiently and to industry best practices (landing pages, product pages, resource hubs) using established templates and CMS structures.
Maintain reusable components and structured content models to support scalable page creation.
Ensure all pages are responsive, consistent, and aligned with brand and UX standards.
Drive search performance as a core outcome, improving visibility, traffic quality, and conversion.
Conduct keyword and prompt-based research across traditional and AI-driven search environments.
Optimize site structure and content for discoverability across search engines and AI answer platforms.
Implement structured data (schema) and semantic content frameworks to improve machine readability.
Partner with marketing to guide the creation of high-performing, search-optimized content.
Drive site performance, reliability, and uptime.
Monitor and troubleshoot functionality, load speed, and Core Web Vitals.
Maintain site health, including updates, backups, and overall system integrity.
Identify and resolve errors, broken experiences, and performance issues proactively.
Maintain website security and operational integrity in alignment with company security policies and SOC 2 compliance requirements.
Coordinate with internal security, IT, and external vendors to support compliance-related website controls, audits, and remediation efforts.
Maintain documented recovery and escalation procedures to ensure timely resolution of critical website issues.
Ensure the website and supporting systems follow best practices for data protection, accessibility, and operational continuity.
Evaluate and improve user journeys, navigation, and page structure.
Identify friction points and implement improvements that drive engagement and conversion.
Ensure fast load times and seamless experiences across devices.
Maintain accessibility standards and continuously improve usability.
Maintain integrations with Salesforce and marketing systems.
Ensure accurate lead capture, routing, and attribution.
Validate tracking and ensure reliable data flow across systems.
Manage CMS structure, governance, and content frameworks.
Establish best practices for page creation, templates, and scalability.
Ensure consistency, quality, and alignment across all site updates.
Manage the website backlog and prioritize work based on business impact.
Define scope, timelines, and success metrics for initiatives.
Lead major initiatives (e.g., structural updates, redesigns, migrations).
Balance competing requests and drive execution with minimal oversight.
Serve as the primary point of contact for website-related initiatives.
Partner with Marketing, Design, Product, and Sales to align the site with the company strategy.
Translate business needs into clear web requirements and execution plans.
Communicate recommendations, trade-offs, and progress effectively to stakeholders.