About The Position

We're looking for a sharp, self-sufficient Virtual Assistant to join a growing web development and marketing business. This isn't a hand-holding role — it's one where you'll hit the ground running, take real ownership, and make a visible impact from day one. If you're the kind of person who spots a problem and fixes it before anyone has to ask, who takes pride in clean communication and quality work, and who genuinely enjoys wearing multiple hats — this role was built for you. You'll be working closely with the business owner to support everything from client communication and project management to SEO content and technical website support.

Requirements

  • Genuinely self-sufficient — you troubleshoot, problem-solve, and figure things out without needing to be walked through every step
  • Portfolio that demonstrates your skills in action
  • Comfortable with a "show and tell" interview where you'll walk through your work and demonstrate practical ability before any hire decision is made
  • Hands-on experience with WordPress, SEO, Google Ads, and client-facing communication
  • Write clearly and professionally — whether it's a client email, a scope of work, or a sales page
  • Organized, proactive, and take ownership of your responsibilities without being chased

Nice To Haves

  • PHP
  • JavaScript
  • WordPress
  • AI tools

Responsibilities

  • Rapidly communicate with clients when website issues arise, keeping them informed every step of the way
  • Send regular project updates and timeline check-ins so clients always know where things stand
  • Review requests to determine if they fall within scope — and when they don't, prepare and send updated scopes for client approval
  • Streamline and manage the ticket support system and internal processes
  • Write SEO-compliant content and compelling sales copy
  • Manage website hosting and provide technical support for clients (PHP, JavaScript, WordPress)
  • Troubleshoot and resolve website issues as they come up
  • Manage WordPress updates and ensure sites remain current
  • Ensure websites meet SEO and ADA compliance standards
  • Use, strategize, and leverage AI tools to build plugins and continuously improve product quality
  • Support project management by building out systems, coordinating with team members, and keeping deliverables and timelines on track
  • Support marketing efforts from strategy and benchmarking through to execution
  • Manage and optimize Google Ads campaigns
  • Manage email and respond to clients in a timely, professional manner
  • Handle bookkeeping using QuickBooks
  • Support tax preparation and ensure ongoing tax compliance
  • Write Scopes of Work and client contracts

Benefits

  • Potential to grow in both hours and responsibility as trust is established
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