Part-time Technical Virtual Assistant (Systems & Customer Experience Specialist) | Remote | PH Based | Working US hours

CoWorq

5d • Remote

About The Position

We are looking for a Technical Virtual Assistant who will act as a true operational partner. This role is for individuals tired of just checking boxes, working on isolated tasks, and feeling disconnected from the big picture. The ideal candidate will not just run automations but will optimize the entire customer journey, constantly seeking ways to improve workflows and elevate the brand. A deep understanding of the business, services, and clients is essential to ensure every workflow enhances the client experience.

Requirements

• GoHighLevel (GHL) expertise in managing workflows, triggers, automations, and CRM data integrity.
• Experience with website management, basic frontend optimization, and landing page updates.
• Proficiency in setting up tracking and compiling reports using tools like Google Analytics.
• Experience in setting up, testing, and scheduling email marketing campaigns and newsletters.
• Ability to provide light copy support for content creation (drafting, proofreading, formatting).
• Strong calendar management and scheduling skills.
• Proactive approach to documenting Standard Operating Procedures (SOPs).
• Outcome-oriented with the ability to troubleshoot solutions independently.
• Big-picture thinking with an understanding of how technical tasks impact client experience.
• Proactive communication skills, including anticipating needs and asking clarifying questions.
• Commitment to embedding in the business for long-term growth.

Responsibilities

• Manage, tweak, and scale workflows, triggers, automations, and CRM data integrity within GoHighLevel.
• Handle ongoing website management, basic frontend optimization, and landing page updates.
• Set up tracking and compile regular reporting (e.g., Google Analytics) to identify performance and bottlenecks.
• Own the setup, testing, and scheduling of email marketing campaigns and regular newsletters.
• Provide light copy support for drafting, proofreading, or formatting blog posts and social media content.
• Manage scheduling, protect time blocks, and ensure seamless coordination for external meetings.
• Provide general administrative and operations support, proactively documenting new SOPs.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed