Web Designer

Redwood Credit Union • Napa, CA

1d • $82,621 - $108,863

About The Position

Redwood Credit Union is seeking a Web Designer who will play a pivotal role in designing and maintaining Redwood Credit Union’s digital experience across public websites, digital banking platform, and internal content systems. This hands-on role blends visual design, content strategy, and is responsible for UX/UI design and development, system administration, and cross‑functional collaboration to build simple, accessible, high‑quality experiences for Members and internal teams.
This role supports and maintains RCU’s digital platforms using HTML, CSS, Figma, and Adobe Suite. Platforms include the public website, digital banking platform, as well as RCU’s additional business lines such as RCU Insurance Services, RCU Auto Services, RCU Community Fund, Grove Café, and RCU’s team member Intranet.

Requirements

• Proficient in HTML/CSS/JavaScript.
• Mastery of graphic design software, including Adobe Photoshop, Adobe Illustrator, and other visual design tools.
• Excellent visual design skills.
• Working knowledge of wireframing tools like Figma, Basalmiq, and Axure RP to create mockups and high-fidelity prototypes.
• Solid understanding of content management systems.
• Creative and open to new ideas with a willingness to learn new techniques.
• Ability to design, maintain, tune, analyze, and optimize websites.
• Ability to communicate effectively verbally and in writing.
• Ability and desire to work in a team-oriented environment.
• Ability to coordinate a variety of activities simultaneously and prioritize work to meet deadlines.
• Ability to troubleshoot and diagnose problems as required.
• Ability to create web-based graphics consistent with the RCU brand.
• The ideal candidate has a combination of education and experience equivalent to a bachelor’s degree in human- Computer Interaction (HCI), graphic design, interaction design, computer science, information technology or closely related field, and a minimum of three years of UX/UI experience.
• Experience should include platform administration and management, the ability to resolve compatibility issues across different browsers and computing platforms, and successful presentation of engaging visuals through UX/UI optimization, design principles, layout techniques, and font uniformity.

Nice To Haves

• Familiarity with JavaScript frameworks (Angular, React, Backbone, Node.js, etc.).
• Ability to address HTML and scripting compatibility issues between different browsers and computing platforms.
• Successfully work in an environment where the development life cycle and project management processes are utilized.
• Experience in financial services or regulated industries.
• Working knowledge of Spanish language is a plus.

Responsibilities

• Enhance and Maintain RCU’s Digital Platforms
• Design and build easy-to-use, responsive, and accessible web and mobile experiences using UX design principles, usability best practices, analytics and feedback.
• Create wireframes, mockups, and interactive prototypes to visualize solutions. Refine designs based on feedback, data, and business requirements.
• Create/optimize images using Photoshop, Illustrator, and other design tools.
• Translate requirements into design and content solutions.
• Create and update web content, including product pages and support articles.
• Prepare optimized digital assets.
• Support site development, vendor handovers, and configuration updates.
• Improve search relevance, taxonomy, and metadata.
• Work with third-party vendors as needed to troubleshoot and resolve system issues, as well as experience, content, and accessibility issues
• Work with developers, product managers, and other designers to bring designs to life, ensuring technical feasibility and visual appeal.
• Participate in Agile ceremonies and project reviews.
• Collaborate with Communications & PR and Compliance teams to ensure content for RCU’s public digital assets conforms to current industry standards, brand voice, compliance, and other requirements.
• Partner with Marketing to maintain and enforce RCU’s brand guidelines in all digital platforms and ensure effective support of current product promotions.
• Validate designs across devices and browsers.
• Support ADA (WCAG) compliance.
• Monitor metrics to identify improvement opportunities.
• Identify UX and content enhancements.
• Stay current with design standards and accessibility requirements.
• Recommend design improvements that promote clarity, usability, and engagement.
• Manage versioning and upgrades by working with vendors and coordinating related software changes and configurations.
• Make recommendations for program changes and enhancements.
• Complete special projects as directed by the Assistant Manager, Digital Experience.
• Participate in various committees to provide insight and feedback on digital initiatives.

Benefits

• Competitive medical, dental, and vision insurance, mental health offerings
• Employee performance incentive plan
• Salary Advancement– Merit increase based on performance
• 401(k) program with employer match
• Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off!
• RCU employees are eligible for a .75% discount off RCU standard collateral auto loans
• RCU employees are eligible for a 1% discount on all recreational or boat loan products
• 2% discount off Visas and LOC Loans through RCU
• 0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs. Loan amount up to $1,000.
• 0% interest loan to support employees with expenses associated with the naturalization process. Loan amount up to $15,000.
• 0% interest on garment, fitness, or home office equipment loan of up to $500
• 100% financing for employee purchased homes!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees