Web Content Systems Specialist (Information Systems Analyst I, Option A)

State of Illinois • Springfield, IL

3d • $7,195 - $10,485 • Onsite

About The Position

This position serves as a Web Content Systems Specialist, supporting the Illinois Department of Revenue (IDOR), and is responsible for assisting with the configuration, enhancement, and support of web content and digital platform solutions. In this role, you will contribute to the design, maintenance, and support of internal and public-facing websites and digital solutions using platforms such as Adobe Experience Manager (AEM), SharePoint, and Microsoft Power Platform (Power Automate, Power Apps, Dataverse, Power BI). You will also use HTML, CSS, JavaScript, JSON, and other supported technologies to build adaptive forms, support business process automation, and assist with content, data, and integration needs.

Requirements

• Requires knowledge, skill, and mental development equivalent to four (4) years of college with course work in computer science or directly related field.
• Requires one (1) year of professional experience in Application Services or a related Information Technology field.
• Requires one (1) year of professional experience supporting, configuring and maintaining dynamic, public-facing websites using Adobe Experience Manager (AEM) or comparable web content management systems, utilizing HTML, CSS, and JavaScript to support system functions and enhance digital solutions.
• Requires one (1) year of professional experience supporting SharePoint Site Collections, including site configuration, List, document library management, permissions, and integration with Microsoft Power Platform tools (Power Automate, Power Apps, Power BI, and Dataverse) and the use of calculations and queries to support collaborative business solutions.
• Requires one (1) year of professional experience implementing and maintaining form-based data collection solutions by creating web forms, dynamic PDF forms, and static PDF forms using tools including AEM Forms, AEM Forms Designer (LiveCycle) and Adobe Acrobat.
• Requires the ability to verify identity.
• Requires employment authorization to accept permanent full-time position with the State of Illinois.
• Requires the ability to pass a tax compliance and position specific, agency required background check.
• Requires self-disclosure of criminal history.
• Requires the ability to attend seminars, conferences, and training to remain current on methods, tools, ideologies or other industry related topics relevant to job duties.
• Requires the ability to lift and carry objects or equipment weighing up to 20 pounds. This is considered light work as defined by the U.S. Department of Labor (20 CFR 404.1567(b)). Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds.
• Requires appropriate, valid driver’s license and the ability to travel in performance of duties.
• Requires the ability to serve in an on-call capacity.
• Requires the ability to work overtime including scheduled, unscheduled, short notice, evenings, weekends and holidays.

Nice To Haves

• One (1) year of professional experience supporting, configuring, and maintaining dynamic, public-facing websites using Adobe Experience Manager (AEM) or comparable web content management systems, utilizing HTML, CSS, and JavaScript to support system functions and enhance digital solutions.
• One (1) year of professional experience administering SharePoint Site Collections, including site configuration, List, document library management, permissions, and integration with Microsoft Power Platform tools (Power Automate, Power Apps, Power BI, and Dataverse) and the use of calculations and queries to support collaborative business solutions.
• One (1) year of professional experience implementing and maintaining form-based data collection solutions by creating web forms, dynamic PDF forms, and static PDF forms using tools including AEM Forms, AEM Forms Designer (LiveCycle) and Adobe Acrobat.
• One (1) year of professional experience applying accessibility standards (e.g., Section 508) to web applications and digital content utilizing SiteImprove or comparable accessibility compliance platforms to audit, remediate, and maintain compliance for public-facing websites.
• One (1) year of professional experience providing support for scheduled and remedial maintenance of websites or web applications, including troubleshooting, performance tuning, and issue resolution to ensure continuous system availability.
• One (1) year of professional experience conducting comprehensive testing and quality assurance (QA) processes, including unit, integration, and user acceptance testing, followed by implementation of web solutions in alignment with detailed design specifications.
• Ability to logically analyze complex data and workflows, identify root causes of operational or procedural issues, and assist in implementing effective, data-driven solutions that align with organizational requirements.
• Demonstrated adaptability and initiative in fast-paced, cross-functional environments, with a strong aptitude for quickly learning new technologies, managing shifting priorities, and contributing to team objectives under minimal supervision.
• Ability to build and maintain effective working relationships with internal teams, external vendors, and stakeholders, fostering a collaborative and solution-oriented work environment.
• Demonstrated strong verbal and written communication skills, with the ability to translate complex technical concepts into clear, actionable information for both technical and non-technical audiences, including documentation, training materials, and status reports.

Responsibilities

• Under general direction, serves as a Web Content Systems Specialist for the Department of Innovation & Technology (DoIT) supporting the Illinois Department of Revenue (IDOR), performing specialized professional work in Web Application Development Services, serving as a support resource for a system or subsystem(s) of average complexity and preparing general design, detail design, and program specifications task documentation.
• Serves as support for scheduled and remedial maintenance to assigned websites and web applications.
• Assists in the integration and configuration of web-based solutions by applying foundational scripting skills and collaborating with technical teams to ensure reliable, standards-compliant applications.
• Keeps abreast of new developments in the information technology field by continuing education through online training platforms, meetings, training sessions, seminars, and conferences to increase familiarity with and remain current on products, vendors, techniques, and procedures.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Benefits

• Competitive Group Insurance benefits including health, life, dental and vision plans.
• Flexible work schedules (when available and dependent upon position)
• 10 -25 days of paid vacation time annually (10 days for first year of state employment)
• 12 days of paid sick time annually which carryover year to year
• 3 paid personal business days per year
• 13-14 paid holidays per year dependent on election years
• 12 weeks of paid parental leave
• Pension plan through the State Employees Retirement System
• Deferred Compensation Program – voluntary supplemental retirement plan
• Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree